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Project14 Prizes

javagoza

Hi ! I'm a bit disappointed to see the change in prizes for the project14 competition. While I understand the decision to switch to a kit, I think many past participants were looking forward to the shopping carts.

The shopping carts offered a great opportunity for winners to experiment with new components for their next projects, learn more about Farnell and Newark's product offerings and provide valuable feedback through reviews and suggestions about the products and the shopping experience.

I hope this change doesn't discourage future participation in the competition.

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  • Hey  ! I appreciate you highlighting this and I can definitely see the benefits to the shopping cart as a prize option. I'm sorry we've moved away from it, at least for now.

    Although I'm a relatively recent addition to the team, my understanding is that fulfilling shopping cart arrangements was at least partly a manual process which is why  - with changes in the team underway -  it was decided to use other prizes.

    That said, never say never. The team has settled down now and perhaps we will find a way to automate the process so we could potentially bring it back Slight smile  Out of general curiosity, if you could not have a shopping cart, is there another prize that would definitely make you sign up for a competition?

  • in reply to JoRatcliffe

    It was manual process and it was error prone. And actually, errors hapened a lot. Often I did not receive some part, once I received part with slightly different part number for similar price, once I received 100pcs while I requested 1, and so on. Usually I Ignored it, but one time, Invoice in first package which I received contained part with slightly different part number (HS300 3R F) other than I requested (HS3003) and it was much more expensive and useless for me. But because the more expensive part was out of stock and was not present in first package, I requested store support to cancel it from order (I known order number because it was print on invoice which farnell prints and bundle to the package), so element14 was no billed for it, I guess. And I did not receive it.

    I guess that entering my shopping carts was always awful experience for staff.

    I am not sure what exactly happens on element14 side but consider requesting part list as a CSV file which you can import to your system rather than sending basket by email and manually adding all items. BOM import tool work well on farnell site. It is reliable and can import even hundreds of items without any manual interaction. Btw. I am not sure if farnell after latest redesigns even offer "Send basket by email" feature.

  • in reply to misaz
    misaz said:
    It was manual process and it was error prone. And actually, errors hapened a lot. Often I did not receive some part, once I received part with slightly different part number for similar price, once I received 100pcs while I requested 1, and so on.

    Confirming this. I didn't receive the last cart that I won.

  • in reply to Jan Cumps

    Create Feedback and Support ticket. Maybe it get lost when there were staff changes in team. I create ticket about missing Design Challenge reward here:  Contest rewards and after few months, I yesterday received notification that my reward is shipped and on the way. It tooks long but I guess that if you remind yourself, they will manage it.

  • in reply to misaz

    Sometimes I shrug and move on. I've since purchased components myself and in design mode.

  • in reply to misaz

    The process did result in some errors and back-ordered parts were quite problematic, but I don't have any complaints, overall, I have received a ton of useful stuff from the program and it has saved me a ton of money.

  • in reply to dougw

    I also never trigger any complaints or requested correction. Just saying that errors happended as part of this manual process. Definitelly Project14 bring me lot of fun and rewards bring me lot of very interesting parts as well as saved a lot of money.

  • in reply to misaz
    misaz said:

    I guess that entering my shopping carts was always awful experience for staff.

    While I respect that members may point fingers at themselves with some of this, after helping to resolve the Time and Space project14 winners, and with the restructuring that's happened, I can say for certain that over the years some of the Community team got in their own way. It could have been a lot easier for them.

    Jan Cumps said:
    Confirming this. I didn't receive the last cart that I won

    More a comment for the peanut gallery, and I appreciate you for tolerating this - if anyone has issues with not receiving items, please raise this in Feedback and Support or with me directly.

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  • in reply to misaz
    misaz said:

    I guess that entering my shopping carts was always awful experience for staff.

    While I respect that members may point fingers at themselves with some of this, after helping to resolve the Time and Space project14 winners, and with the restructuring that's happened, I can say for certain that over the years some of the Community team got in their own way. It could have been a lot easier for them.

    Jan Cumps said:
    Confirming this. I didn't receive the last cart that I won

    More a comment for the peanut gallery, and I appreciate you for tolerating this - if anyone has issues with not receiving items, please raise this in Feedback and Support or with me directly.

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