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Engineering Life
Forum The real cost of distracting an engineer
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The real cost of distracting an engineer

Catwell
Catwell over 15 years ago
When it comes to writers, they need isolation and quiet to focus on their work. This is the common thought when it comes to writers. People generally respect that standpoint. Software engineers are writers too, right? They need quiet and isolation for the majority of time to work as well. One Java developer works from home for long hours on his programs. He has said, "I can't be at the office being distracted every few minutes. I'll get nothing done." What he needs is a place to create, focus, and work. The same requirements apply to anyone who creates, even embedded engineers.


Recent studies have shown that for a worker it takes about 30-45 minutes to get into "the zone" and focus on the tasks at hand. This is particularly the case with writers and engineers. Once distracted, is it common to jump back into the groove? No, the studies show that it takes another 30-45 minutes to return to the original task. So, within an hour and a half, with one distraction, an engineer does zero work, in the most extreme cases.


Distractions come in many flavors. For example, I remember one job I had I was working on software and hardware for a solo project. The office I was at was recently remodeled with the low-walled cubicles that would let everyone see each other. The down side was, we could also hear each other. I was working on a rather sticky aspect of my project one day, and the people around me were pretty free of responsibilities. For almost half that day I had to listen to two people behind me talk about sharks. Yes, the great fish. I could not concentrate at all. I just ended up pecking away at my project, essentially giving up for the day.


Any form of communication allows someone to interrupt. IM, text messages, email, and of course, phone calls all pull us away from the task at hand. Anyone who gives tips on ways to manage distractions  at work always say," turn off your phone and emails, so you can stay focused."

 
An engineer friend of mine tells me how he refuses to answer his desk phone anymore. He said it used to ring about every 15 minutes. It was either customers who had his direct line, or other co-workers passing off a customer to him. "That isn't my job," he always angrily confides. "I am there to do electrical engineering. Design, build, and finish projects. Not to answer phones or have people constantly stopping by to talk to me about nothing." He told me he would, at times, take schematics and his netbook to a store room in the office to hide from people and distractions.


Studies reveal that the average worker is distracted 73 times a day. It is probably less for engineers, but assuredly, not by much. With the 30 minute adjustment period for undertaking tasks, engineers could end up accomplishing nothing in a day. I can't could the number of times that I have heard someone say, " I got nothing done today. Too many distractions."


Every job I have ever held had this issue. And as I climbed up the echelon, becoming more critical to projects, distractions have turned into major stumbling blocks. In fact, I have done my fair share of contract work from home, or my workshop. There, I accomplished so much more, so much faster that it is almost night and day in comparison. Has anyone tried both in an office and at home? How did the schedule fair in both situations?


Can you testify to distractions interrupting your progress significantly?
 
 
Cabe
 
For a deeper look at this issues, read Maggie Jackson's "DISTRACTED: THE EROSION OF ATTENTION AND THE COMING DARK AGE"
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  • wendypreston
    wendypreston over 15 years ago

    Personally, I guess I've learnt the art of zoning out when I need to.  Part of my job requirement is to be distracted anyway - I am no longer a "designing" engineer or a "problem-solving" engineer, more of a "consulting" and "advising" engineer, so interruptions are a core requirement.  Anyone in the office can, at any time, ask me a question from a customer on the telephone, I have a direct line myself for technical questions from anywhere, we have Live Chat where anyone can instant-message me at any time, and technical@harwin.com also has to be monitored regularly.

     

    But even when I was in Design - which was always a fairly large, open office - I developed the dual skills of being able to zone out conversations, until I heard something involving a project I was working on, or I had some information to contribute to someone that mentioned a topic.  I've called this my "radar", and it's one of the most useful skills I've developed working in an open office.  I'm fairly sure others around me have found it useful too, as it reduced the amount of time they had to go searching for data.

     

    So, I think how well you handle distractions is a personal skill, although interruptions are more difficult to control.  At the end of the day, if the point you are at is really critical, just do not allow any interruptions, tell them to come back later - and if you can't zone out distraction, ask if you can spend a couple of hours in a meeting room or office whilst you do some critical work.

     

    Of course, there's no guarantees any of this will work for you... image

     

    Wendy image

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  • Former Member
    Former Member over 15 years ago in reply to wendypreston

    and if you can't zone out distraction, ask if you can spend a couple of hours in a meeting room or office whilst you do some critical work.

     

    That doesn't work: your workstation is in one fixed place; dual monitors, keyboard, mouse, PC, etc.  You can't exactly move that around when you want privacy.

     

    Personally, I can't zone out distraction.  So I get very, very little work done.  I'm finding this profession to be horrible as a result.  I went into engineering because I like working alone and solving interesting, intellectual problems (mainly programming).  I'm a classic introvert, the type of personality that's usually drawn to programming and engineering.  I'm slightly ADD too, so I don't work well with distractions, but when I get in "the zone", I'm very productive, but that requires quiet and no interruptions.  The college environment is great for that.  For the most part, you work by yourself, in your own room, with no one bothering you.  It's completely the opposite of the "open plan" work environments that are all the rage these days.  Years ago, it wasn't like this: engineers and programmers were given walled offices, and later cubicles (with high walls).  Now, the morons in management think we'll be more productive if we talk to each other all day instead of typing, so bullpens are everywhere it seems.

     

    So if anyone here is considering a career in engineering and you're an introvert, stay away!  It's only for people who like to talk a lot.

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  • Catwell
    Catwell over 15 years ago in reply to Former Member

    Grishnakh,

    Welcome to E14. And a great reply.

     

    I've gone from the quiet high walled cubes to the low walled before. The managers, however, remained in the high wall.

    I believe that the low cubes is not for collaboration and productivity, but solely so people can be watched. What happens is the one's being watched learn to have the "angry, I'm working" face at all time. Truly a sad state of affairs.

    Plus, I don't like people sitting up to look at my screen and asking, "what are you working on?" Resulting in an immediate, and unwarranted, distraction.

     

    Short cubes have to go.

     

    Cabe

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  • Catwell
    Catwell over 15 years ago in reply to Former Member

    Grishnakh,

    Welcome to E14. And a great reply.

     

    I've gone from the quiet high walled cubes to the low walled before. The managers, however, remained in the high wall.

    I believe that the low cubes is not for collaboration and productivity, but solely so people can be watched. What happens is the one's being watched learn to have the "angry, I'm working" face at all time. Truly a sad state of affairs.

    Plus, I don't like people sitting up to look at my screen and asking, "what are you working on?" Resulting in an immediate, and unwarranted, distraction.

     

    Short cubes have to go.

     

    Cabe

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