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Member's Forum What have you discovered that has improved your user experience at the new E14 Community site?
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Related

What have you discovered that has improved your user experience at the new E14 Community site?

colporteur
colporteur over 4 years ago

I have been feeling disconnected from the E14Community since the move to the new site. The majority of the feelings came from actually not being able to communicate after the move. I could receive but not transmit. Making or responding to posts wasn’t possible. Rather frustrating to read stuff and no be able to respond. After being shown a work around that enabled my transmit, the communication part has been solved.

The disconnect feeling remains because things have moved and I can't find what was once familiar to me. I will continue to struggle until I can reconnect with the sources of information I had on the old site. Here are some touch points I have been using to help recover from my disconnect. 

In the past I ignored the the landing page and clicked on CONTENT All. From that site pulse point, I got a reasonable picture of changes in the environment. The CONTENT All doesn’t exist on the new site.

image

My lesson 101 to reconnect is to invest in the Landing page. I turn over the tabs of Recent Content section in the lower part of the Landing Page. The posts under these tabs are suppose to reflect some of the site content as it is updated. There are some issues with this being updated but tech support is aware and working on it. Since RoadTest are important to me, I also explore what is under the RoadTests button from the landing page.

image

My third location for content culling is the Member Area. From the landing page it is easy to navigate to the location.

image

I pursue the Recent Discussions section for details.

That is three touch points I am investing in to re-establish my connection. If you have discovered something on the new site that has helped reconnect, I encourage you to share. The faster we can discover what works, the faster our community returns.

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Top Replies

  • ChristyZ
    ChristyZ over 4 years ago +6
    Greetings all, I've been very sorry to hear that the new site experience is disappointing and difficult for so many of you. Firstly, we know there are some performance/stability issues which we are working…
  • javagoza
    javagoza over 4 years ago +5
    After being totally lost with the new site I have found the best place to be aware of everything. community.element14.com/.../thisweekoncommunity It is simple, it is intuitive and it is everything…
  • beacon_dave
    beacon_dave over 4 years ago +4
    I just set up a couple of bookmarks in my browser. One points to the main search page with the search criteria set up, which replaces the old all content list; and the other points to recent points activity…
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  • beacon_dave
    beacon_dave over 4 years ago

    I just set up a couple of bookmarks in my browser. One points to the main search page with the search criteria set up, which replaces the old all content list; and the other points to recent points activity in my user profile, which shows up any recent activity on responses to my comments.

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  • beacon_dave
    beacon_dave over 4 years ago

    I just set up a couple of bookmarks in my browser. One points to the main search page with the search criteria set up, which replaces the old all content list; and the other points to recent points activity in my user profile, which shows up any recent activity on responses to my comments.

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  • colporteur
    colporteur over 4 years ago in reply to beacon_dave

    I like to checkout the search critieria. Can you throw some bread crumbs that I can follow your lead?

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  • beacon_dave
    beacon_dave over 4 years ago in reply to colporteur

    Search for the wildcard '*', sort by date descending, and for the last week's posts:

    /search?q=*#serpsort=date%20desc&serpdate=past_week&serp=1

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  • colporteur
    colporteur over 4 years ago in reply to beacon_dave

    I'm not seeing the success I would expect.

    image

    I did a wild card search and the results don't give me confidence. On the left just below the time is the forum name, I would assume it is for the post. In the case of the first entry the forum for the post is wrong. The time stamp suggests content four hours ago. Well there are newer posts not listed. Bringing up the rear, there are posts that are not listed in the search results.

    I seem to recall another member indicated the search was a technique they were using to discover current content.

    The results give me cause to question. I have experienced problems starting from the first day of the move. I wouldn't use my account as a reflection of the membership. I will stick with the peck and cull method for now, to find new content and trust that in the future things will improve.

    Thanks for the share just the same.

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  • beacon_dave
    beacon_dave over 4 years ago in reply to colporteur

    For the first entry in the search I'm seeing the same entry information as being shown in the Recent Content area.

    Recent Content:

    screenshot of recent content info


    Search result:

    screenshot of search result

    The search can be slow at times to reflect the latest updates.

    Also I think it tends to display the 'Top Replies' rather than the newest reply. Hence why it is showing 'phoenixcomm'.

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  • colporteur
    colporteur over 4 years ago in reply to beacon_dave

    I figured phoenix paid for his membeship so he got top billing:)

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