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What have you discovered that has improved your user experience at the new E14 Community site?

colporteur

I have been feeling disconnected from the E14Community since the move to the new site. The majority of the feelings came from actually not being able to communicate after the move. I could receive but not transmit. Making or responding to posts wasn’t possible. Rather frustrating to read stuff and no be able to respond. After being shown a work around that enabled my transmit, the communication part has been solved.

The disconnect feeling remains because things have moved and I can't find what was once familiar to me. I will continue to struggle until I can reconnect with the sources of information I had on the old site. Here are some touch points I have been using to help recover from my disconnect. 

In the past I ignored the the landing page and clicked on CONTENT All. From that site pulse point, I got a reasonable picture of changes in the environment. The CONTENT All doesn’t exist on the new site.

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My lesson 101 to reconnect is to invest in the Landing page. I turn over the tabs of Recent Content section in the lower part of the Landing Page. The posts under these tabs are suppose to reflect some of the site content as it is updated. There are some issues with this being updated but tech support is aware and working on it. Since RoadTest are important to me, I also explore what is under the RoadTests button from the landing page.

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My third location for content culling is the Member Area. From the landing page it is easy to navigate to the location.

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I pursue the Recent Discussions section for details.

That is three touch points I am investing in to re-establish my connection. If you have discovered something on the new site that has helped reconnect, I encourage you to share. The faster we can discover what works, the faster our community returns.

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  • in reply to javagoza

    Thanks for the share.

    I've been in that menu yet skipped over that selection. I think you might have stumbling the best for All Content this new site provides. I'm going to give it a try for the next little while to evaluate. 

    I admit I'm tired of the rock turning exercise I use to feel some level of comfort I'm up to date on site content.

  • in reply to javagoza

    Hi Enrique,

    That's got good potential, but currently content is missing there too. For example, the screenshot below shows the current view in that What's New page, for forum content, however, I know I commented on something yesterday (this forum page) yet it is not visible at the list at the What's New page. In fact, the last entry on the What's New page forum entry is 'Auto Dialer' which was created 6 days ago. For some reason, the listings are of dates created, not dates of last activity. This means all new updates and comments are not visible, from what I can tell. The Created date is not important perhaps, and it is more a 'modified or date of added comment, i.e. last activity' that should be the sort order - just an opinion.

    image

  • in reply to shabaz

    I agree that there should be a "last updated" option or "with new comments or replies" option.

    I have also observed that if I have a tracking blocker activated, it does not load sections such as Element14 on Facebook or tweets.

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  • in reply to javagoza

    Thanks for sharing - it looks a bit better than what I had been using.

  • in reply to shabaz

    CRAP! Two steps forward one step. I never did like playing snakes and ladders.

  • in reply to dougw

    I just read your repose to the setting change. You indicated you have joined the groups necessary. I recall asking the question of how to perform a mass join but it wasn't encouraged.

    My communication is way down since the move. I can speculate on the cause. I'm hoping it is not a result of me being disconnected.

    What approach did you use to get your groups in order?

  • in reply to colporteur

    Can I take it back? I have joined a bunch of groups but have since discovered many more. It might take an hour or two to go through them all and join the ones that look to be of possible interest. If you click on the headings in the blue bar above, most of them have a "More" selection in the dropdown list that brings up a whole list of possible groups. I don't feel it is ideal to have to join a group where I might or might not want to make one comment in the next decade.