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Member's Forum Server Problems from 20th April - Poll inside and Now Resolved
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  • Replies 22 replies
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  • server problems
Related

Server Problems from 20th April - Poll inside and Now Resolved

cstanton
cstanton over 4 years ago

Hey everyone,

We've been experiencing some issues with the Azure backend that supports the element14 Community today, the servers were claiming to be offline and so the azure message bus was unavailable and this was causing all sorts of problems, from us being able to administrate it, to hogging up e-mail notifications.

We restarted the servers within the past hour, so you may see some improvement, and the sysadmin we have is looking at the settings (they're based in America so are now looking at it, we're also waiting on Microsoft / Verint to get back to the team).

This issue should now be resolved.

I can see Jan Cumps reported a couple of issues, and I suspect this is related to them.

Thanks for your patience.

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  • ralphjy
    ralphjy over 4 years ago

    Gaining familiarity using Verint and the improvements by the developers/support team have made the site more usable, but the chronic server problems make the site very painful to use.  I've about gotten to the point as others have that I don't report problems anymore because in all probability it is a server issue.  Fatigue is an understatement...

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  • ralphjy
    ralphjy over 4 years ago

    Gaining familiarity using Verint and the improvements by the developers/support team have made the site more usable, but the chronic server problems make the site very painful to use.  I've about gotten to the point as others have that I don't report problems anymore because in all probability it is a server issue.  Fatigue is an understatement...

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