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Member's Forum Server Problems from 20th April - Poll inside and Now Resolved
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  • Replies 22 replies
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  • server problems
Related

Server Problems from 20th April - Poll inside and Now Resolved

cstanton
cstanton over 4 years ago

Hey everyone,

We've been experiencing some issues with the Azure backend that supports the element14 Community today, the servers were claiming to be offline and so the azure message bus was unavailable and this was causing all sorts of problems, from us being able to administrate it, to hogging up e-mail notifications.

We restarted the servers within the past hour, so you may see some improvement, and the sysadmin we have is looking at the settings (they're based in America so are now looking at it, we're also waiting on Microsoft / Verint to get back to the team).

This issue should now be resolved.

I can see Jan Cumps reported a couple of issues, and I suspect this is related to them.

Thanks for your patience.

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  • misaz
    misaz over 4 years ago

    I was receiving spurious notifications (notification badge shows one notification but opening says there are no new notifications) starting yesterday and I am missing one notification regarding reply on my blog post. But now everything looks ok.

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  • cstanton
    cstanton over 4 years ago in reply to misaz

    The dev' team were going to do a 'release' today to push a number of site fixes, but this has been delayed again as they talk with Verint and Microsoft to try to resolve the issues.

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  • cstanton
    cstanton over 4 years ago in reply to misaz

    The dev' team were going to do a 'release' today to push a number of site fixes, but this has been delayed again as they talk with Verint and Microsoft to try to resolve the issues.

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