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Member's Forum Server Problems from 20th April - Poll inside and Now Resolved
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  • Replies 22 replies
  • Subscribers 631 subscribers
  • Views 3709 views
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  • server problems
Related

Server Problems from 20th April - Poll inside and Now Resolved

cstanton
cstanton over 4 years ago

Hey everyone,

We've been experiencing some issues with the Azure backend that supports the element14 Community today, the servers were claiming to be offline and so the azure message bus was unavailable and this was causing all sorts of problems, from us being able to administrate it, to hogging up e-mail notifications.

We restarted the servers within the past hour, so you may see some improvement, and the sysadmin we have is looking at the settings (they're based in America so are now looking at it, we're also waiting on Microsoft / Verint to get back to the team).

This issue should now be resolved.

I can see Jan Cumps reported a couple of issues, and I suspect this is related to them.

Thanks for your patience.

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  • Jan Cumps
    Jan Cumps over 4 years ago

    I voted Getting Worse, because we have data loss since 3 days. 
    I believe that a lot is resolved, but losing member content while writing it is (I think :) ) a worse situation than having render/query bugs.

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  • Jan Cumps
    Jan Cumps over 4 years ago in reply to Jan Cumps

    Changed my vote to "Are less than they were". My reason for the original vote was because the instability. And that's resolved.

    I claim that I can change my mind as long as voting season is open :)

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  • Jan Cumps
    Jan Cumps over 4 years ago in reply to Jan Cumps

    Changed my vote to "Are less than they were". My reason for the original vote was because the instability. And that's resolved.

    I claim that I can change my mind as long as voting season is open :)

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