Hi,
Where do I find (and who do I speak to) to establish who's responsibility it is once an electronic item is obsolete but is still in thousands of homes and offices?
I was asked to repair an LED downlighter and driver which had developed an strange fault. My client has over 100 of these downlighters in his property and had seven (7) displaying the same fault.
The cost of total replacement would be very high and so he asked for my help.
I eventually established the fault (an aged 1M Ohm resistor) which when replaced returned the downlighter to normal operation.
However, in my testing to find the fault I carried out some 'load' testing and found that in certain overload conditions the switching FET became extremely hot and looked like it would lead to the destruction of the driver and possible fire?
Where do I find out what tests would have been carried out on this specific CE & SELV marked item?
Were tests required to be carried out at ALL levels of overload?
As this item has now been replaced with an updated version, I doubt the Chinese manufacturer (or well known UK lighting distributor) will be willing to engage in any conversation that may lead to liability!
This item may be recently become obsolete, but is still 'out there' in ceiling and roof spaces in it's thousands.
Who can I have an intelligent discussion with, as all the safety websites I have visited don't seem to have the correct resources or contacts.
Thanks in anticipation
Dave