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Engagement
  • Author Author: AnalogNotes
  • Date Created: 14 Dec 2012 10:14 AM Date Created
  • Views 630 views
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  • Comments 12 comments
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Difficult upgrade...

AnalogNotes
AnalogNotes
14 Dec 2012

OK, so I just spent the almost six hundred bucks to upgrade to version 6 of EAGLE.  It doesn't work on OS X 10.5.8.  Every time I try to start it, it just crashes.  I didn't think about my OS version at first, so I kept trying to launch the dern thing with no luck.  I found a line in a file saying that EAGLE 6 works with OS X 10.6 and 10.7, so I'm assuming that is the problem.  Why doesn't the installer check the OS version?  Why doesn't the app check the OS version and display a dialog instead of just crashing?

 

After that, I tried to run EAGLE on my RedHat Linux box, but all I get there is a crash with a libXrender error.  [sarcasm]Wonderful![/sarcasm]

 

So, I figured that I would post here in the forum and see if anyone else had a similar problem.  Apparently, I have no permission to create my own post in any forum here.  I can create blog posts and I can reply to other people, but I can't create my own topic in any forum.  WTF?  [Insert rant about this being 2012 and how web accessibility is important and how online communities are a real key to a product's success.  For example, read "Designing for the Social Web"...]  I had been able to create a post at one time (see http://www.element14.com/community/thread/20941?tstart=0 ), but now there is nothing.  (FWIW, I'm using Firefox 17.0.1 with NoScript and I have set "Allow all this page".)

 

This sucks.

 

Funny, I wouldn't actually have minded the crashing if I could have asked here about it, but having it not work and then not being able to post just makes me think I shouldn't have upgraded and I shouldn't be here.

 

EDIT: I changed the topic from "Element14 really seems to suck." to "Difficult upgrade...".  I'm much less upset about the whole thing.  The forum seems to be working now, and Richard seems to be checking out the EAGLE problem.

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  • Richard_H
    Richard_H over 10 years ago in reply to AnalogNotes

    Hi Doug,

     

    okay the current situation is that EAGLE reporst a missing library file with Mac OS 10.5.x. It aborts the starting process then. And that's what you exactly experience.

    I am sorry, that's the current situation. If you decide to refund the upgrade, I am sure this can be done. Ed or Jorge will take care on this.

     

    Regards,

    Richard

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  • AnalogNotes
    AnalogNotes over 10 years ago

    Jorge,

     

    I sent Ed a refund request via email.  Would you ask him if he received it?  I'm on a business trip until Friday and I won't be able to call during the day until I get back.

     

    Doug

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  • Richard_H
    Richard_H over 10 years ago in reply to AnalogNotes

    Hello Doug,

     

    this is what I just experienced with my miniMac and 10.5.8 here as well. It seems to be a problme with the libssl, as you already wrote. I'll talk to our development people, maybe they can shed some light into this.....

     

    Regards,

    Richard

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  • AnalogNotes
    AnalogNotes over 10 years ago in reply to Richard_H

    Richard,

     

    I did some more troubleshooting, and it looks like there's a library dependency problem.  EAGLE crashes right away because libssl 0.9.8 is not available.  (I have version 0.9.7 on this system.)

     

    Regards,

    Doug

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  • Richard_H
    Richard_H over 10 years ago in reply to AnalogNotes

    HI Doug,

     

    the system requirements of EAGLE 6 say that we support Mac OS from version 10.6 on. EAGLE should however work with 10.5, as well. t least it should not crash.

    I will try to check this with one of our Mac computers here today and post the result asap.

     

    Regards,
    Richard

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