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Site Update Blog Get More Answers!  Best Practices for Asking Questions in element14 Community
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Engagement
  • Author Author: nlarson
  • Date Created: 18 Oct 2011 4:12 PM Date Created
  • Views 1210 views
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Get More Answers!  Best Practices for Asking Questions in element14 Community

nlarson
nlarson
18 Oct 2011

Having a look around element14 Community there's some great questions being asked!  Did you know that when you create a discussion question on element14 Community you need to indicate that it is a question in order for the discussion to be created as a question?

 

By marking indicating your discussion as a question you're helping your chances in getting the question answered. Additionally - if questions are created correctly they will show up in special open question widgets to help highlight your questions more often so fellow members can help you out.  Finally, when questions are posted and someone responds with an answer you can award points to someone when their answer as "helpful" or "correct" to help them gain credibility on elment14 Community.

 

Step 1) To make sure you're creating questions correctly - make sure you're checking the box in the image below:

image

 

Step 2) When someone responds with an reply select replies as either "Correct" or "Helpful"

image

 

Stop back to learn more tips, tricks and element14 Community updates!

 

Thanks,

Nicole, element14 Community Manager

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Top Comments

  • e14megan
    e14megan over 9 years ago in reply to clem57 +5
    Yes! Working on improving the new user experience is something that spannerspencer and I are currently working on. This will include making sure that all these various resources are up-to-date and easy…
  • clem57
    clem57 over 9 years ago +2
    Can this be updated and re posted for new members? This is most good information to all.
  • gadget.iom
    gadget.iom over 10 years ago in reply to nova +1
    nova wrote: Hi John, I had tried the same method and was unsuccessful in changing the discussion's type. As it happens, it was your response to my original discussion thread that put me on the…
  • gadget.iom
    gadget.iom over 10 years ago in reply to nova

    nova wrote:

     

    Hi John,

     

    I had tried the same method and was unsuccessful in changing the discussion's type. As it happens, it was your response to my original discussion thread that put me on the right track to finding the answer, so thank you for your help!

    I believe you can only change the discussion into a question within 15 minutes of it being created.

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  • nova
    nova over 10 years ago in reply to jw0752

    Hi John,

     

    I had tried the same method and was unsuccessful in changing the discussion's type. As it happens, it was your response to my original discussion thread that put me on the right track to finding the answer, so thank you for your help!

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  • jw0752
    jw0752 over 10 years ago in reply to nova

    Hi Nova,

    I believe you can open your discussion and check the options along the right of the screen. If you click the Edit it will allow you to go back and select the question box. Then all you have to do is re-post it.

     

    I went and tried this suggestion myself without any luck so perhaps my advice was bad. Hopefully Nicole can give us some good information.

    John

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  • nova
    nova over 10 years ago

    Is there a way to change a current discussion into a question? I posted my first discussion and did not notice the check box at the time I created it and have since had some great help from other community members which solved my problem.

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