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7-NOV Access Denied

Jan Cumps

I had Access Denied this evening, 21:02 CET

On Android, with Chrome latest, 1 tab open.

At the same time, my laptop had 2 tabs open, (low power mode, not used for > 60 minutes.)

IP address sent in private message

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  • +1
    Jan Cumps said:
    (low power mode, not used for > 60 minutes.)

    Part of the problem is that when tabs 'wake up' for Verint, that's when the client-side website tries to Denial of Service the server-side because it performs a lot of socket/ping connections and that triggers the bot manager to block further connections.

    My recommendation would be to make sure you're closing tabs relating to the Community when you're done with them and utilise your browser's bookmark feature.

Reply
  • +1
    Jan Cumps said:
    (low power mode, not used for > 60 minutes.)

    Part of the problem is that when tabs 'wake up' for Verint, that's when the client-side website tries to Denial of Service the server-side because it performs a lot of socket/ping connections and that triggers the bot manager to block further connections.

    My recommendation would be to make sure you're closing tabs relating to the Community when you're done with them and utilise your browser's bookmark feature.

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