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Cannot reply to messages

feiticeir0

Hi all.

It's not the first time this happened. I try to reply to messages, but when hitting the send button, I get the following error:

image

Why ?

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  • 0

    Hello, 

    I'm ashamed to say that I recently discovered this as well.

    I had noticed that members were trying to get in touch with me off-site via email, LinkedIn, etc. Little did I know at time, there is a rather hidden option in your profile settings (shown below):

    image

    If the user you are trying to message has this set to anything other than "Everyone", you may have limited options for contacting them. Seeing as I was tripped up by this as well, may I ask if the user you're trying to contact is a part of the Element14 Staff? I can always pass along the message for you, if so. 

    Hope this helps!

    Sean

  • 0 in reply to srutledge

    Hi !

    I'm guessing they are just members like myself. They tried to contact me because of some blog I've written. This member in question only has 5 points, so I don't know if this is a security feature or not...

  • +1 in reply to feiticeir0

    Hi  ,

    It's the default that both people have to 'allow' and 'permit' messaging, you do this by going to the user's profile and clicking 'connect' when you have the 'allow private messages from' set to 'friends only'. You'll have to add them as a friend.

    image

    Both the sender and the recipient have to connect when they're standard members on the site.

    As  has mentioned, you can enable everyone to message you by default, but that has to also be done by both parties. It sounds like you have that set to 'everyone' but the other person does not.

  • 0 in reply to cstanton

    Thank you . Can it be just follow or I need to request friendship ?

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