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After the fact Site Maintenance 3rd June :: Release 2025-1

Dudley

On Tuesday morning UK time we did a release of our 2025-1 code changes. Our first full release of the year! The site was down for approximately 4 hours as we deployed.

We should have mentioned this before the release happened, we are meant to post here before the release and let you know our schedule and our timings, and for reasons entirely within my control, this did not happen. I apologize for this oversight. We have a checklist of things that need to be done and a site announcement is not part of that checklist. I've remedied this and will make sure that doesn't happen again.

There were a lot of changes in this release. It included the latest platform release from Verint, 12.1.8 which included several bugs and issues that we'd reported to them. And also around 240 tickets from our dev team. Matt posted a blog that goes into much more detail and you can see that here.

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