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Avnet Boards General USB UART Driver Problems
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Related

USB UART Driver Problems

Former Member
Former Member over 10 years ago

Dear Sir or Madam,

I have several problems to connect my Zynq-7000 EPP 7Z020 ZedBoard via USB. I have downloaded the Cypress USB-UART driver here https://secure.cypress.com/?mpn=CY7C64225-28PVXC and followed the following instructions to install it: http://zedboard.org/sites/default/files/documentations/CY7C64225_Setup_Guide_1_3.pdf

The installation seemed to work fine but after I attached the ZedBoard I did not have the "CypressUsbConsoleWindowsDriver" list inside my Device Manager. The COM-Port is displayed but as "USB Serial Port (COM4)" and not as "Cypress Serial (COM4)". Apart from that, when I enter the advanced settings of the COM-Port I don't have the possibilty to enable "Port Persist". When I try to connect to the board using the program "Tera Term" it does not react and I do not get any answer inside the terminal.

I hope you can help me since I do not have any idea what I could have done wrong. I tried the whole procedure with two different PCs, one running Windows 7 and the other Windows 8.1.

Thank you very much in advance!

Yours sincerely,
Alexander T. Lange, German Aerospace Center (DLR)

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  • Former Member
    0 Former Member over 10 years ago

    Hi Alexander,

    I am facing exactly the same issue. Please let me know if you have any updates for the same.

    Bests,
    Neha

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  • Former Member
    0 Former Member over 10 years ago

    Hi Alexander,

    I am facing exactly the same issue. Please let me know if you have any updates for the same.

    Bests,
    Neha

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  • Former Member
    0 Former Member over 10 years ago in reply to Former Member

    Hi Neha,

    The technical support from Cypress is currently working on this. They wanted me to try annother driver installer, the "USB-Serial Driver Installer - Windows" available in the link: http://www.cypress.com/?rID=83110
    Unfortunately it did not change anything for me but you could also try it if you want.

    Best Regards,
    Alex

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