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Unable to initiate First Step with Azure Sphere

qualial

Hello

 

I have got an Avnet Azure sphere device and i got a azure account with AD user

 

I am able to login but not able to create a Tenant even using force option

i tired "show ota status" and even a "device recover" command but am not able to proceed further

 

here is the output from debug port

 

[1BL] BOOT: 70e00000/00000000/01000000

G=469CAB3244F6502949BD44D34684FFF0DF44D404A61CA5651D2555369FBDC6FE3C01F72E385F1A8FBB83D1DDD70D647055447725CC7722AE4D203F4733E6AD9B

[1BL] !! ERROR: capability image is not for this device

D=0ccb5cc0a1ad2c809ddc8fb2ab599db9634b03a6d83d247acdf2613d58387f7675bd5b13260125e3c9c85f8dcf647bbb549df16d2dd7ef6e3f96ce44557089f4,N=d92ccdfb97490ad53d353013607756afc1a1d3378868a89b8f2ce17880c88ce7

[PLUTON] Logging initialized

[PLUTON] Booting application core

 

Please help

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    >azsphere tenant create -v -f -n  test

    Azure Sphere Utility version 19.5.4.53731

    Copyright (C) Microsoft Corporation. All rights reserved.

     

     

    Start time (UTC): Saturday, 21 September 2019 12:15:19

    verbose: Creating new Azure Sphere tenant with name 'test'.

    verbose: No Azure Sphere tenants found under the selected AAD user.

    verbose: Successfully logged in with the selected AAD user. This authentication will be used for subsequent commands.

    error: The device is not responding. The device may be unresponsive if it is applying an Azure Sphere operating system update; please retry in a few minutes.

    error: Command failed in 00:04:14.7024121.

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  • More details

    >azsphere tenant create -v -f -n  test

    Azure Sphere Utility version 19.5.4.53731

    Copyright (C) Microsoft Corporation. All rights reserved.

     

     

    Start time (UTC): Saturday, 21 September 2019 12:15:19

    verbose: Creating new Azure Sphere tenant with name 'test'.

    verbose: No Azure Sphere tenants found under the selected AAD user.

    verbose: Successfully logged in with the selected AAD user. This authentication will be used for subsequent commands.

    error: The device is not responding. The device may be unresponsive if it is applying an Azure Sphere operating system update; please retry in a few minutes.

    error: Command failed in 00:04:14.7024121.

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