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Forum Heat Map doesn't show all daily reports of connected Azure Sphere Starter Kit made
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Heat Map doesn't show all daily reports of connected Azure Sphere Starter Kit made

obaut009
obaut009 over 5 years ago

I just realized that the heat map is not counting my report from Sep 22, but it did report that day !!

Sometimes I send the report to the server and some other days at night (a couple of hours before midnight), Could this be the origin of this issue? Can it be fixed?

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  • peterfenn
    peterfenn over 5 years ago in reply to danzima +1
    I checked a moment ago and received the expected confirmation email immediately after registering my starter kit
  • obaut009
    obaut009 over 5 years ago in reply to clem57 +1
    Well that makes more sense. Nonetheless, because this challenge is for participants around the World, this should be taken into consideration, I should not need to adjust to another country timing specially…
  • obaut009
    obaut009 over 5 years ago in reply to danzima +1
    Hi Daniel, okay that is a good to know I wasn't aware of. Thanks for letting me know.
  • danzima
    0 danzima over 5 years ago

    peterfenn

     

    Oscar - when you did this connection to the contest server did you receive a confirmation email afterwards?

     

    Peter - are you aware of any heatmap issues at the moment?

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  • obaut009
    0 obaut009 over 5 years ago in reply to danzima

    Hi Daniel, looking up in my inbox, I have a confirmation email for September 22nd.

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  • peterfenn
    0 peterfenn over 5 years ago in reply to danzima

    I checked a moment ago and received the expected confirmation email immediately after registering my starter kit

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  • danzima
    0 danzima over 5 years ago in reply to peterfenn

    peterfenn

    obaut009

     

    That's good to hear Peter! Have you observed any of your recent connections not eventually showing up on the heatmap?

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  • peterfenn
    0 peterfenn over 5 years ago in reply to peterfenn

    Note that the heat map is not immediately updated. I'd recommend check it again in a half-hour, filtering for your zip code and today's date
    eg. Here is my registration from this morning:

    image

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  • obaut009
    0 obaut009 over 5 years ago in reply to peterfenn

    peterfenn danzima Guys please, I am talking about Sep 22nd, I received a confirmation email, I replied that when I was asked earlier today.

    I was missing one count so I started looking for the missing day in the heat map, then found that my device does not appear on the 22nd, again I have a confirmation email for that day.

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  • clem57
    0 clem57 over 5 years ago in reply to obaut009

    Depending on your time zone relative to GMT 0 (UK time) you may have a double entry either the previous day or the next day. I found that was true for me. The day changes at UK time for midnight and not your time for midnight...

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  • obaut009
    0 obaut009 over 5 years ago in reply to clem57

    Well that makes more sense. Nonetheless, because this challenge is for participants around the World, this should be taken into consideration, I should not need to adjust to another country timing specially if the difference is more than just a couple of hours.

    I reviewed the hour and time of the emails received for Sep, 21, 22 and 23, and this is what I have:

    Sep 21: 11:10 am EDT

    Sep 22: 9:37pm EDT

    Sep 23: 2:39 pm EDT

    So if what happened to clem57 would have happened to me too, I should have a count of 2 for Sep 23, only that I have not.

    From the image you see, that after I got the device I have only missed the 2 days because the server was down and this Sep 22nd for no official reason.

     

    image

     

    How would the organizers tackle this? Thanks

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  • danzima
    0 danzima over 5 years ago in reply to obaut009

    Hi Oscar, something to be aware of: when we finally pull together our report of which kits connected to the server and how many times, we will not be relying on the heatmap for that information, which is just an illustration for the purposes of the contest.

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  • obaut009
    0 obaut009 over 5 years ago in reply to danzima

    Hi Daniel, okay that is a good to know I wasn't aware of.

    Thanks for letting me know.

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