I purchased the Non-Profit version a couple of years ago and want to know why I can't update my older version. I try to do it on the Eagle website and enter my license information and it directs me to contact their sales office. Sounds a little cryptic to me. I go to the About tab and it shows the version 5.11.0 and my name as a registered user. I tried to contact them via email but no reply. I would like to update to the latest version. thank you.