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Richard Hammerl

Richard is an engineer with 16 years experience in EAGLE customer support and is waiting for your questions.

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e14 Contributor over 15 years ago

Hi Richard

I completed my design in Eagle and I want to export the BOM by using the DesignLink. When I run DesignLink I get the following error :

Error while accessing 'https://www.newark.com/pffind/services/SearchService': 299 Error downloading https://www.newark.com/pffind/services/SearchService - server replied: Internal Server Error Invalid Timestamp

What should I do to fix this?

Thanks in advance Panos
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Richard_H over 15 years ago in reply to e14 Contributor

papajohn wrote:

Hi Richard

I completed my design in Eagle and I want to export the BOM by using the DesignLink. When I run DesignLink I get the following error :

Error while accessing 'https://www.newark.com/pffind/services/SearchService': 299 Error downloading https://www.newark.com/pffind/services/SearchService - server replied: Internal Server Error Invalid Timestamp

What should I do to fix this?
Hi Panos,

could you please check the date/time settings of your computer? Is it correctly set?

Regards,
Richard
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e14 Contributor over 15 years ago in reply to Richard_H

Do I get this problem because I am in Europe? Can I order from Newark when I;m outside US

Best Regards
Panos
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Richard_H over 15 years ago in reply to e14 Contributor

Panos,

please check the settings in Windows 7 Control Panel, System and click onto Advanced System settings.
There in the Advanced tab you find a button Environment Variable. Click it and check whther there is variable
LANG defined. If not please set it to en_US.
Does Designlink work then?

Regards,
Richard
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e14 Contributor over 15 years ago in reply to Richard_H

Richard Im using Winsows 7 but I'm not sure what do you mean about the locale settings?

Regards Panos
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Richard_H over 15 years ago in reply to e14 Contributor

Hi Panos,

no this can't be the problem. I am located in Europe as well and I can use the designlink ulp with Newark. I simply set the language setting to en_US and it works.

What is your operating system and locale settings?

Regards,
Richard
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Richard_H over 15 years ago in reply to e14 Contributor

Hi Panos,

no this can't be the problem. I am located in Europe as well and I can use the designlink ulp with Newark. I simply set the language setting to en_US and it works.

What is your operating system and locale settings?

Regards,
Richard
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Richard_H over 15 years ago in reply to e14 Contributor

Panos,

please check the settings in Windows 7 Control Panel, System and click onto Advanced System settings.
There in the Advanced tab you find a button Environment Variable. Click it and check whther there is variable
LANG defined. If not please set it to en_US.
Does Designlink work then?

Regards,
Richard
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e14 Contributor over 15 years ago in reply to Richard_H

Richard Im using Winsows 7 but I'm not sure what do you mean about the locale settings?

Regards Panos
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