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Have a question about CadSoft EAGLE?  Ask our Expert, Richard! (Archive)

nlarson

This thread is now locked - but you can still ask Richard by posting your questions here.  If you'd rather browse other member's questions you can read the CadSoft EAGLE Forums for past questions and answers. Enjoy!

 

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Richard Hammerl

Richard is an engineer with 16 years experience in EAGLE customer support and is waiting for your questions.

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  • I purchased a version of Eagle Light (5.10.0) and received a single-user license. Everything is great, except when I was informed that a newer version (5.11.0) was available. I downloaded the new version, and the license key no longer works. In the Use License Key dialog I entered the key file and the word "commercial" (for the Installation Code, whatever that is) and the system now only lets me activate as "Freeware."
    Did I miss something, or do I have to purchase a new license for the new version?

  • in reply to weuns

    Hi,

     

    before you installed EAGLE 5.10 you have got the license information from us. You had this to download from the CadSoft website. It was a file named "serialnumber".key and at the same place you found the installation code which consists of ten lower case letters. Don't you have this stored?

     

    If not, please contact our sales office, be sure to have the serial number of your license available. They will be able to help you.

     

    Regards,

    Richard

  • in reply to Richard_H

    So does this mean that newer versions can be used with older licence keys?

     

    What forces a new licence to be purchased?   Major revision?

  • in reply to e14 Contributor

    Hi,

     

    you bought a license for EAGLE version 5. This means you can use all EAGLE releases that begin with 5.

    As soon as there is a new major release (version 6) it will be possible to buy it for a special update price.

     

    Regards,

    Richard

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