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Altium CircuitStudio
Altium CircuitStudio Forum Cannot Evaluate Trial
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Cannot Evaluate Trial

tbockman
tbockman over 7 years ago

I have read a handful of topics here regarding the same thing, and working through the answers does not get me any farther.

 

I have downloaded the trial installer from Altium's website (https://www.altium.com/circuitstudio/download-guide). Clicking on this link immediately gives me a download popup.

 

After downloading, I run the installer and it asks for a username and password. I haven't received any credentials, and plugging my Element14 credentials in does not work.

 

From reading previous answers, I was supposed to be prompted in the link above by a registration page that will supply me the credentials. I have tried clicking that link on 3 different browsers and

there is no registration page available. It just gives me the trial download immediately. I have called Altium support, who referred me to Element14 support, and I talked to Element14 support who

said my Element14 login information would be what I needed.

 

What do I need to get this trial working? I have attached a screenshot of the page I see when I click the trial download link. There is no registration available.

Attachments:
image
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  • Gough Lui
    0 Gough Lui over 7 years ago

    I haven't tried it myself but I suspect you need an AltiumLive account - https://live.altium.com/#Join

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  • tbockman
    0 tbockman over 7 years ago in reply to Gough Lui

    Hi, thank you for your reply. I had sent a registration request to them. In the email I get a "Are you looking for a Free Trial of Altium Designer?", and clicking it leads to the page that asks you a bunch of questions. Since I'm not looking for Altium Designer I figured this wasn't the correct path.

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  • Gough Lui
    0 Gough Lui over 7 years ago in reply to tbockman

    As they are both owned by the same parent company, I suspect you just need an AltiumLive account to sign into to start your trial of CircuitStudio. I could be wrong, but logically as I don't see any separate "sign up" for CircuitStudio trial, that's probably the best route to try.

     

    - Gough

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  • e14softwareuk
    0 e14softwareuk over 7 years ago in reply to Gough Lui

    Not sure what is happening in this case. Normally you download the trial and once installed the first thing the program does is display a screen allowing you to register for a trial, it is not necessary to register an Altium account online to install the software. In this instance we have contacted customer directly to try and resolve.

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  • e14softwareuk
    0 e14softwareuk over 7 years ago

    We have been informed by Altium there was an issue with the evaluation download which is now corrected. To obtain the evaluation version please try downloading again from https://www.altium.com/circuitstudio/download-guide.

     

    I've taken the liberty of marking this as the correct answer so it shows at the top of the thread where everyone can see it.

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