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Not feeling good about renewing...

mikeharpe

Altium has not updated CircuitStudio in months. The links to documentation on the Start screen now have broken nodes.

 

I get the impression that Altium has lost interest in the product.

 

Unless this changes substantially before my renewal in about six months, I will not be renewing the subscription.

Parents

  • G'Day,

    Are there any SME's employed by Element14 that cab use their rank to get some feedback from the vendor?

     

    It can be difficult for an individual customer to get a response for product questions. Corporate accounts tied to valued contracts have a little more pull especially when the contracts are due for renewal.

     

    My questions assumes Element14 might have a product expert (SME) for this product that can contact the vendor and inquire. Users are pretty low in rank and don't get the response an individual wearing strips might get. I acknowledge that is not what you would expect but, corporate commerce is what it is.

     

    Sean

Reply

  • G'Day,

    Are there any SME's employed by Element14 that cab use their rank to get some feedback from the vendor?

     

    It can be difficult for an individual customer to get a response for product questions. Corporate accounts tied to valued contracts have a little more pull especially when the contracts are due for renewal.

     

    My questions assumes Element14 might have a product expert (SME) for this product that can contact the vendor and inquire. Users are pretty low in rank and don't get the response an individual wearing strips might get. I acknowledge that is not what you would expect but, corporate commerce is what it is.

     

    Sean

Children
  • in reply to colporteur

    i don't think there are any serious corporate users. There is only one person at farnell that deals with CS, i rang up explaining that i wanted to renew my subscription and no one knew what I was on about, I had to speak to that specific person (Peter Barnard)