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Blog The Road to Raspberry Pi4B/ PoE Hat RoadTest Review (PoE insight needed)
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  • Author Author: colporteur
  • Date Created: 8 May 2020 3:53 AM Date Created
  • Views 4713 views
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  • Comments 17 comments
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The Road to Raspberry Pi4B/ PoE Hat RoadTest Review (PoE insight needed)

colporteur
colporteur
8 May 2020

********************ISSUE RESOLVED. Credit to shabaz for identifying that a networking device was the issue.  ***********************

 

I would like the assistance of members that have PoE experience in reviewing my findings to help troubleshoot Ethernet failure under PoE.

 

I powered up the Pi4B & PoE Hat using a PoE power supply and managed to ssh over the wired Ethernet connection. Satisfied it worked, I command lined "sudo shutdown -h now" so I could teach go teach a class. When I cycled the PoE power supply on my return, the configuration failed to work. I determined Ethernet network was not being detected under PoE.

 

To isolate the issue, I ran a number of scenarios. I found it almost impossible to describe in writing the testing scenarios. Being a visual learner, pictures of each scenario seemed easier.  The attached drawing shows the hardware, connections and power status for each scenario. My interpretation of the results suggest the PoE power supply and PoE Hat are not at fault. The issue is with the Pi4B. Not working also means no indicator lights on the Pi RJ45 Ethernet Jack.

  • Compare scenario B & G: PoE power supply not at fault.
  • Compare scenario A & E & I: PoE Hat not at fault.
  • When you rule everything else out, what do you have left Pi4B

The PoE Hat controls the Pi Ethernet interface via the PoE headers. Would the PoE Hat have changed something (i.e. firmware/software) in the Pi4B when it detected PoE? It did work. I confirmed by checking logs. But only once.

 

An O/S re-install did nothing to resolve the issue.

 

If you look at the scenario's you will note the final scenario "J" using a Pi3B+ has not been ran. The scenario would use the PoE Hat to power the Pi3B+. The Pi3B+ is a personal device, not provided as part of the RoadTest. I am concerned running this scenario may render the Pi3B+ in the same state as the Pi4B.

 

Is the fault with the PoE Hat? Is it with the PoE power supply? Maybe it is the Pi4B? I am looking for individuals to review my findings and provide their insight.

image

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Top Comments

  • ralphjy
    ralphjy over 5 years ago in reply to colporteur +2
    If Scenario I works it seems like B should work also. Apologies if you've already done this, but have you verified the 5V supply in Scenarios B and C? I assume everything else is working in those Scenarios…
  • shabaz
    shabaz over 5 years ago in reply to colporteur +2
    Hi Sean, Just as a quick test, (I don't have a PoE HAT or a power injector), I tried a 4-wire cable (i.e. 1,2,3,6 straight wired) on my Pi 4 connected to my home switch, and the link does come up at 100Mbps…
  • colporteur
    colporteur over 5 years ago in reply to shabaz +2
    Absolutely awesome! Thank you for chiming in. The resident switch will not negotiate 100M connection with the Pi4B. It does negotiate a 1G connection. When I use an replacement switch the Pi4B negotiates…
  • colporteur
    colporteur over 5 years ago in reply to kmikemoo

    The PoE power supply is a wall wart type unit purchased from Newark Canada detailed in this blog post on power The Road to Raspberry Pi4B/ PoE Hat RoadTest Review (power supply) . The L-COM unit doesn't have an on/off switch, it plugs into AC mains. "On" indicates it is plugged into AC mains, on/off or off means it is unplugged.

     

    The wiring diagram on the back of the unit indicate the data pins flow through from LAN to LAN+DC and only the power pins change. As demonstrated with the Pi3B+, the Ethernet at the Pi is possible without the unit powered.

     

    Does this answer your question?

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  • kmikemoo
    kmikemoo over 5 years ago

    colporteur Are you using a PoE injector as the PoE power supply?  I don't understand the "on/off" in A, D, F and H.  Could you clarify?  Finally, is the switch PoE or unpowered?  Thanks.

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