Pre-Order from US?

e14 Contributor over 14 years ago

Anyone know if\how to pre-order from the US?

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e14 Contributor over 14 years ago

I was able to order thru the Newark site earlier this morning. Part number is 83T1943. But, as mentioned above, they are adding a $20 handling fee. Arrrgh. Not nice, especially since Neward claims never to add handling fees when ordering online. No mention of shipping costs, either.
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e14 Contributor over 14 years ago in reply to e14 Contributor

Yes really not nice, what are we paying extra $20 for ?
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e14 Contributor over 14 years ago in reply to e14 Contributor

ON canadian site there is no charge like that, but for us there is.... Really not fair !!!!!!
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e14 Contributor over 14 years ago in reply to e14 Contributor

ON canadian site there is no charge like that, but for us there is.... Really not fair !!!!!!
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e14 Contributor over 14 years ago in reply to e14 Contributor

Here is a log of a chat I just had with support:

You are now chatting with 'Sylven'
Sylven: hello how can i help
Mark DePalma: Hello
Mark DePalma: I was looking into buying the Raspberry Pi and I was wondering why there is a $20 charge on the item
Sylven: Hi Mark...the $20 is a handling fee from the UK which includes shipping
Mark DePalma: Is that price ever going down considering that there is distribution in the US?
Sylven: We order it from Farnell Uk so that $20 will always apply...unless they decide to start stocking them in our warehouse in the US
Mark DePalma: ok Thank you
Sylven: sure
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mlass over 14 years ago in reply to e14 Contributor

Farnell didn't give a shipping cost, only "TBA". It does list the price as $42.30, not sure why.
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e14 Contributor over 14 years ago in reply to e14 Contributor

Not trying to be greedy but trying to justify the 20.00 fee so I asked this question? Also some insight on they are not taking bulk orders yet? FYI
Sylven: hello how can i help
Eric : Just wondering if I can order multiple Raspberry pi now?
Sylven: Hi Eric...you can try but it has caused our servers to go down
Sylven: once back up you can pre-order
Sylven: using part# 83T1943
Eric : or is there still a limit on pre orders?
Sylven: I believe there is
Sylven: 1 qty
Eric : so if I put multiple in my cart it still will only give me one?
Sylven: from what I'm hearing it will let you proceed but at the end it will give you error and say you can only get 1
Eric : ok I will wait until the 20 handling fee comes down a bit
Eric : or buy a few at a time
Sylven: it probably won't because we buy from the UK
Eric : thanks

Still contemplating ordering though. Eric
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e14 Contributor over 14 years ago in reply to mlass

Same. I ordered from http://export.farnell.com/ instead of http://newark.com/. It was 26.55 pounds (about $42) and shipping is TBA (through UPS).

I wonder if export.farnell.com will turn out to be either faster or cheaper than newark.com. Anyone have any insights?
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ianmcalpine over 14 years ago in reply to e14 Contributor

Farnell Export have told me delivery is week commencing 16 April.
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