Delivery Queue

Date Order Was Placed : 2/29/12 9:28 PM MST (1 March 2012, 4:28 AM GMT)

From: Newark (USA)

Order Confirmation Number: 170xxx

Old Expected Ship Date: 16 Aug 2012 (like everyone else)

New Expected Ship Date: 13 June 2012

...should arrive in time for my birthday...

You all might want to check again.  Mine just changed again, from 13 Jun to 29 May (moved up 2 weeks!).

I've made note of discrepancies before and I still say there is a major disconnect between the element14 websites.

Other customers have dates on their Order page where it seems the Canadian version never puts one in. Why is it that one company that sells worldwide would have so much difference between each local distributor. Sure there are language differences, currencies, address formats, etc., but shouldn't each client have access to the same info?

Kevin Foss wrote:

 

I've made note of discrepancies before and I still say there is a major disconnect between the element14 websites.

 

...Why is it that one company that sells worldwide would have so much difference between each local distributor.

I strongly have the impression that farnell started out here in europe, and had little to no presence in the americas. Similarly inOne started out in the americas, and had little presence in europe. So they merged. They didn't really compete, but now they can buy bigger get better prices.

Now you can't suddenly force all your american customers to start using the european site. Or the other way around. People are used to their old "layout" and features. So the old sites and layout will only slowly change.

(similar story with Element14 in Asia/pacific, and possibly a few other companies that joined the merged company...)

Kevin Foss wrote:

 

I've made note of discrepancies before and I still say there is a major disconnect between the element14 websites.

 

...Why is it that one company that sells worldwide would have so much difference between each local distributor.

I strongly have the impression that farnell started out here in europe, and had little to no presence in the americas. Similarly inOne started out in the americas, and had little presence in europe. So they merged. They didn't really compete, but now they can buy bigger get better prices.

Now you can't suddenly force all your american customers to start using the european site. Or the other way around. People are used to their old "layout" and features. So the old sites and layout will only slowly change.

(similar story with Element14 in Asia/pacific, and possibly a few other companies that joined the merged company...)

Just take a look at http://rastrack.ryanteck.org.uk/

That's not fair and far away from first in first out!