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Raspberry Pi Forum Farnell invitation to pre-order?
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Forum Thread Details
  • Replies 14 replies
  • Subscribers 682 subscribers
  • Views 1273 views
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  • raspberry_pi
  • delivery
  • preorder
Related

Farnell invitation to pre-order?

Former Member
Former Member over 13 years ago

I've just received an e-mail from Farnell inviting me to "pre-order" a Raspberry Py for delivery in July/August by "clicking on the link below".  But there's no link!  Anyone have any idea what to do?

RobinE

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  • Former Member
    Former Member over 13 years ago

    I received the same.  It appears to be another opportunity to "register interest" not really pre-order.  I've already done that.  Very confusing.

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Robin & Jackie,

    In response to other ordering problems, Nicole wrote:

     

       "if you're located in the Americas region you can reach out to customer service and they should be able to provide you with more specific information about your order.  Depending on your preference you can reach them by email (customerservice@newark.com) or phone (800 463 9275) or live chat available on the Newark.com website."

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  • Former Member
    Former Member over 13 years ago

    Is your email client hiding images? Once its showing images there should be a pink "Place your order now!" button.

     

    image

    At least that is what I see once images are shown and clicking the button took me to a 'place your order' page.

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    I get that link too.  When I click through it it takes me to a "Select Country" dropdown, then a "Place Order/Continue" button and then it take me to this landing page:

     

    http://downloads.element14.com/raspberryPi2.html

     

    That is a register interest page--not a pre-order page.

     

    I did just call the customer Service number for Newark and was able to place an order.  So in the end, I'm in good shape.  Thanks all.

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    I've apparently been able to place the order, but after submitting it, I get redirected to the Farnell Distributor Gateway page without any word about the order being placed succesfully or not. Is that expected procedure behaviour or should I expect a confirmation of any sort? (I wouldn't try to place another order in case the order has been placed already, correct?)

    Thanks in advance for any clarification.

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Which contry are you ordering from?... the page responds differently depending on where you are ordering from. For me it was United Kingdom -> select the Consumer option and I arrived at a Place Order that had pricing details and accepted payment details... a few minutes later a order confirmation email with a reference nnumber arrived in my inbox.... simple enough image

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    I tried again and now it worked, I assume the first time I was too slow made the session expire. Now I got the reference number and the order mail image

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  • Former Member
    Former Member over 13 years ago

    I have been sent the pre order mail, with the free T-Shirt offer, but there is noway to specify Japan as my address.

     

    This is quite frustrating.

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  • Former Member
    Former Member over 13 years ago

    Hi,

     

    I had same issue, I'm ordering from Dubai, UAE (United Arab Emirates), and it''s landed distributer list page. Any idea why?

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    I've sent them an email but not recieved a reply yet. I'm inclined to give them a break because I doubt that they expected so much demand, but I was hoping to use Rasberry Pi for my courses next semester and I doubt I'll have enough time to write materials now.

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