I just got off the phone with Newark, US/Canada, same place. They know nothing, diddly squat, rien, zip, zilch...did I say nothing!
You would think after almost three months that the sales support team would have some thing new. I got some guy saying that he gets 30-40 calls a day asking about the RPi. All he could say is that they all sold out in minutes back in February, and that no one knows when more are coming. When I told him that Element14 customers were already receiving them, even people who ordered after launch day, he said that he can't verify that information and that I shouldn't believe everything I read.
So what he is saying is that most of posters on this site are lying and just playing with everyone else's feelings.
How can Newark get dozens of calls a day on one subject and not investigate to have up to date information? We've got tons of reports from the RPi.org forums and here that new RPi are being shipped. Where is the disconnect?
I am personally very disappointed. This type of customer service is unacceptable.
Coder27 requested an update to the FAQ. This HAS to be done!!! Probably a good idea to send a copy through internal email to Newark on the other side of the pond, so they realize it's not 1 March, but almost June!!!
