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  • Replies 194 replies
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Related

Still waiting for delivery date?

e14 Contributor
e14 Contributor over 14 years ago

Hi,

 

I have ordered in early april and the only thing I got so far is an ORP number (ORP019443). So I am still waiting for an expected delivery date? Can anybody provide a contact (email etc.) where I can get more information about the delivery state?

 

Thanks,

Franz

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  • e14 Contributor
    e14 Contributor over 14 years ago

    I received my Pi and T-shirt just today (I am in Germany). I placed the order at the 4th of April and my reference number was ORP025675

    At the 30th of June I get email with shipping information where the term of delivery was about 3-5 working days.

     

    I think everuthing happened as they promissed, and I mostly satisfied with service. May be they could be more communicable and send more emails. But in principle everything was nice.

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  • e14 Contributor
    e14 Contributor over 14 years ago in reply to e14 Contributor

    I don't get it .. my reference number is ORP020210 (placed 3rd April), waaaay ahead other orders number i seen around here. And there is no sign, no despatch mail, no delay mail, no one i could ask, nothing.

     

    It's frustrating...image

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  • e14 Contributor
    e14 Contributor over 14 years ago in reply to e14 Contributor

    Have you tried emailing sales? When I did, I coincidentally (?) had an email saying my pi was dispatched. I think I saw that happen to someone else.

    I ordered on the 17th April, and received it on 2nd July. I have no idea what Farnell are doing with these orders... I've a suspicion that something has gone a bit wrong and perhaps they are prioritisng those who shout out!

     

    As for the T-shirt, 2.8% too large, the black colour causes overheating, and I can't display an image on the back. I have also not found any user guide or FAQ online. I demand a refund! image

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  • e14 Contributor
    e14 Contributor over 14 years ago in reply to e14 Contributor

    Have you tried emailing sales? When I did, I coincidentally (?) had an email saying my pi was dispatched. I think I saw that happen to someone else.

    I ordered on the 17th April, and received it on 2nd July. I have no idea what Farnell are doing with these orders... I've a suspicion that something has gone a bit wrong and perhaps they are prioritisng those who shout out!

     

    As for the T-shirt, 2.8% too large, the black colour causes overheating, and I can't display an image on the back. I have also not found any user guide or FAQ online. I demand a refund! image

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  • e14 Contributor
    e14 Contributor over 14 years ago in reply to e14 Contributor

    Could you please tell me, the email for "sales"?

    Thank you!

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  • e14 Contributor
    e14 Contributor over 14 years ago in reply to e14 Contributor

    sales@farnell.co.uk

    (or if you are non UK, there's probably a .com address, check the bottom of your order confirmation email).

    They say they respond within 48 hours.

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