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Raspberry Pi
Raspberry Pi Forum Order went through, email received, money deducted but Raspberry Pi not delivered!!!
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  • raspberry_pi
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Order went through, email received, money deducted but Raspberry Pi not delivered!!!

Former Member
Former Member over 13 years ago

Hi Guys,

Can anyone tell me their experience?

 

I've ordered my pi, receive email with code to order it, follow steps, pay with credit card account, money was taken from my account, received delivery confirmation email but still waiting for my Rapsberry Pi to arrive ....

 

Confirmation email says:

    "Deliveries to mainland Europe are expected to take between 3 to 5 working days"

    "Non delivery or any delivery discrepancy must be reported,

         in writing, to Farnell within 3 days from receipt of goods

         otherwise no claim can be entertained for loss in transit ..." .

 

I send email explaining the curent situation of my order, but still not answer ... Is this normal?

 

By the way, Im from Spain.

 

Thanks in advance

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  • Former Member
    Former Member over 13 years ago

    Hi David,

     

    Please can you send us a private message with your order reference so we can look into this for you.

     

    Thanks

     

    Farnell element14 Raspberry Pi Customer Support Team

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  • Former Member
    Former Member over 13 years ago

    Hi David,

     

    Please can you send us a private message with your order reference so we can look into this for you.

     

    Thanks

     

    Farnell element14 Raspberry Pi Customer Support Team

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Send

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  • Former Member
    Former Member over 13 years ago in reply to Former Member

    Hi, I have same problem too and i was sent a private message. Can you help me?

     

    Thanks

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