Shipping lead times

Preordered on 2012-07-02 through the 'business' route and was given a estimated delivery date of W/C 2012-09-03.

Email this AM says it's shipped today. Two weeks and a day lead time. I don't want to read too much into that, but there has to be at least some suggestion there that the 5 weeks on the web page is a conservative estimate.

I know of another one ordered via the consumer route (ORPxxx number) one day later on the 3rd July, so it'll be interesting to find out when that one ships.

BTW, I'm in the UK, so I wouldn't read too much into this for anyone not in the UK either.

Oh, and nothing on the one ordered from RS on the 1st July which said 'dispatch within 12 weeks'...

fustiniadmin over 13 years ago in reply to Former Member

Hi Mac,

Sorry to hear about the lack of communication. Did you order from Farnell element14 for Germany?

This page has the customer service contact information:

http://de.farnell.com/jsp/content/freetoair.jsp?content=contact

Live web chat should also be available on the site. Have you had any interaction with a customer service representative, yet?

Thanks,
Drew
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fustini over 13 years ago in reply to GreenYamo

fyi - for those in the USA, MCM Electronics (division of Premier Farnell like CPC) has Pi's in stock:

http://www.mcmelectronics.com/product/83-14277

https://twitter.com/mcmelectronics/status/240817315615236096
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jamodio over 13 years ago in reply to fustini

I asked them if they had the ones with the ployfuses replaced and they answered saying that they were going to check that today.

Now news yet, but I believe you saw some of them with the change done right ?

-J
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Former Member over 13 years ago in reply to morgaine
Premises: (NB. These are not facts, only premises for a theory. They would need verification.)

On the day of Pi launch and the few troubled days that followed, RS managed to keep their website up and accepting Registrations of Interest substantially more of the time than Farnell.
I'm not sure I agree with that. Everyone I know, including the people who swear by RS, got to the RS 'registration' page thought, no I'm supposed to be able to actually buy one today, switched to Farnell and placed an actual order.

The one about RS manufacturing fewer than Farnell is a possible candidate too, but the trouble with it is that I can't see any possible reason why they would do so, since it provides no benefits.

With what looks likely to be a 6 month backlog no, it makes no sense. But the other bit that puzzles me is that if you're RS sitting on the aparrent backlog and you know Farnell has 'excess' stock wouldn't you try to come to some arrrangement ? Even if that needs the RPF to intervene on your behalf ?
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Former Member over 13 years ago in reply to jamodio

Well now you have the "official word" I guess ...
Wow.. that's not exactly something I ever expected to see. At 'day job' if I'd just publically said something like that about a supplier I'd have two burly security guards watching me clear my desk shortly afterwards.
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Former Member over 13 years ago in reply to Former Member

It's not a "normal" customer / supplier relationship though, is it?

And perhaps jamesh is feeling a bit careworn today. I did have a bit of a smirk at the frankness of his post.

Who knows... Even if RS operates with "leaner" stock then a lack of SOC's would have been evident to them via their pet factory a while ago. Typical business - don't let on about low stock for fear of losing potential orders, even though you can't fulfil those orders anyway.

Meanwhile, somewhere in China:

"It looks like we're going to have to make some more BCM2835's."

"What? We only ever had one customer for them and even they didn't want them all. There was a snotload left over"

"They're all gone, so we need to bake some more. Go get the masks for them"

"Masks? I thought you had the masks..."

etc.
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fustini over 13 years ago in reply to jamodio

Yeah, a guy at our hackerspace had one he just got from MCM and it had 0-ohm resistors for the USB host ports.
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jamodio over 13 years ago in reply to fustini

Got a tweet from them confirming that the batch they have includes the polyfuse replacement, they took a picture.

Interesting to see that the markings on the resistor are different from previsouly seen pictures.

http://lockerz.com/s/239518708

-J
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Former Member over 13 years ago in reply to jamodio

There's a report today of newly arrived RPi's that still have
the F1/F2 polyfuses, ordered through Allied.

http://www.raspberrypi.org/phpBB3/viewtopic.php?f=24&t=5830&start=202
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morgaine over 13 years ago in reply to jamodio

jamodio wrote:

Well now you have the "official word" I guess ...

From http://www.raspberrypi.org/phpBB3/viewtopic.php?f=63&t=15956

"Only thing I would add is that RS are simply a distributor who have got it wrong. They didn't design the board, and there is another distributor who has got it right."

-J

Good god, those are JamesH's words.

Openly criticising a manufacturing partner like that is pretty unprofessional. I wonder how RPF would like it if Farnell or RS openly blogged about how RPF is an organization who "have got it wrong" in their board design, and that there is another low-cost ARM board outfit "who has got it right".

Nothing from that quarter surprises me much anymore, but apparently they're as bad at company relations as we know them to be at community relations.
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