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Raspberry Pi Forum Is Pi ex-stock at Farnell now?
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Is Pi ex-stock at Farnell now?

morgaine
morgaine over 13 years ago

I haven't been following any discussions about Pi preorder backlogs in recent times, but from the lack of thread titles about delivery, I had gained the impression that the days of preordering Pi were long gone.  This was reinforced by the fact that several 2nd tier retailers now sell Pi and Pi kits ex-stock, so it would  be somewhat ludicrous if the boards weren't ex-stock also at their primary Farnell distributors.  Is this assumption correct?

 

The reason I ask is that I logged into my account at Farnell UK and was about to order a Pi Model A, since I was considering making a display server for which a Model A is a better fit than the Model B which I have currently.  As always with Farnell orders, I was intending to check stock first, since I usually  order only from stock for next-day delivery and so I highly appreciate the stock levels that Farnell UK always displays.

 

As it turned out, Farnell UK redirected me to the export site, just like in the bad old days of huge Pi shortages and preordering.  The redirection is bad enough in its own right since it would prevent Pi being bought as part of a larger Farnell order, but to compound the problem, the export site shows no stock level information at all.  This greatly decreases the site utility compared to Farnell's normal (and very excellent) service.  It's a purchasing disincentive, as evidenced by the fact that I was all set to make a purchase but didn't.

 

So, a few questions about Farnell's Pi sales in general:

 

  • Where does Farnell stand in respect of Pi stock levels and specifically, ex-stock Pi sales?
  • If Farnell holds Pi ex-stock now, why aren't Pi boards available from the normal Farnell UK site?
  • And if Pi is still not available ex-stock, why not, since 2nd tier retailers do have it in stock?
  • Finally, the current arrangement is a disincentive to Farnell Pi sales.  Are you going to fix this?

 

If these questions have been answered somewhere else, perhaps in Farnell statements or FAQs, I would appreciate relevant pointers.  Thanks. image

 

Morgaine.

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  • mcb1
    mcb1 over 13 years ago

    Morgaine

     

    We have a similar system for NZ.

    If you don't choose 'business' you end up at Trademe (NZ style ebay).

     

    If you enter the code into the Product Code search on the E14 sites, it will come up.

    For NZ/AUS there are 1592 Model B ( 2191863 )and 847 Model A (2254699) exstock for next day delivery.

     

    Mark

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  • morgaine
    morgaine over 13 years ago in reply to mcb1

    Thanks Mark, it's very good to know that Pi is ex-stock at Farnell NZ.

     

    Unfortunately that trick doesn't work on the UK site, as entering a code like 2191863 takes me to http://piregistration.element14.com/raspberryPi1.html?Ntt=2191863 and clicking on Order Now! then takes me to http://export.farnell.com/rp/order/ and into the export site's merry-go-round from the bad old days of preordering.

     

    Selecting Business->Order Now from there does indeed take me to uk.farnell.com's Pi product page which presumably shows the stock as usual, but that data is obliterated by the bugged popup that I reported on Friday, so the stock level isn't visible.  Even if the bug were fixed, there's no guarantee that I'll be able to dismiss the popup and order a Pi like I order any other in-stock product from Farnell UK.  (I'll check again when they fix the bugged popup.)

     

    Given your experience, it's highly likely that Pi is now available ex-stock from Farnell worldwide, certainly in UK.  Why then do we have to jump through hoops to buy it, compared to the slick customer-friendly ease with which Farnell makes everything else available?  Why does ordering a Pi have to be so much more painful than ordering a BBB for example?

     

    I know that the original reason was that the normal Farnell sites would have collapsed under weight of demand for Pi and the export site was much more scalable.  But that was then.  Why is the Farnell ordering experience for Pi boards so unfriendly today, now that preordering is no longer required?

     

    I hope that someone from Element 14 or Premier Farnell can answer my questions, and hopefully report that Pi is in the process of being turned into a normal product.

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  • mcb1
    mcb1 over 13 years ago in reply to morgaine

    Very annoying popup.

    I tried through this way, where you can kill the popup and order using the right hand side.

    uk.farnell.com/raspberry-pi-accessories#

     

    But you are quite correct why make normal buyers jump through hurdles ? ......

     

    image

     

     

    Mark

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  • morgaine
    morgaine over 13 years ago in reply to mcb1

    Wow, that worked!  I've managed to place a Model A into my Farnell UK shopping cart.  Much obliged, Mark. image

    Hopefully I'll manage to repeat it on Monday and add some other items to the order without the Pi getting rejected.

     

    They currently have 5,447 Model A in stock and 5,947 Model B, which makes sense since Pi is manufactured here and RPF is here too.  Apparently nobody has bought a Model A since the time you looked, whereas Model B stock has decreased by a few dozen.  Curious.

     

    But yeah, why make us jump through hoops and require us to find ways to bypass their denial of good Farnell service?

     

    Sometimes I wonder whether business actually wants our money ... grrrr.

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  • e14 Contributor
    e14 Contributor over 13 years ago in reply to morgaine

    All you really need is the part numbers. Just go to your shopping basket (or the quick buy thing on the top right of the front page), type the numbers in then click add to basket or update basket. The shopping basket shows the stock levels, no popups, no re-directs.

     

    The funny part is that even when you have a model B in your basket, clicking on the part number forces you to the re-direct page, not the product page...

     

    7543 model A, 23488 model B showing today, although I don't fully trust stock levels with numbers this high. BBB still shows 15000 due for delivery on the 1st July while Circuitco says they've only shipped 33,533 in total so far. The BBB used to have one of these re-direct pages too, but it seems to have been removed now.

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  • mcb1
    mcb1 over 13 years ago in reply to morgaine
    Sometimes I wonder whether business actually wants our money ... grrrr.

    It was hinted that it was tied to retailing the product, but I think that is incorrect, as the foundation don't seem to mind who but are keen to stick to the price.

     

    Personally trying to find ALL the Raspberry Pi stuff is frustration multiplied by 10.

    Sometimes you get lucky with some parts, and you actually get a page showing them, and others you have a choice of obscure categories.

     

    Just how anyone finds the bits is a mystery.

     

    Mark

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  • mcb1
    mcb1 over 13 years ago in reply to morgaine
    Sometimes I wonder whether business actually wants our money ... grrrr.

    It was hinted that it was tied to retailing the product, but I think that is incorrect, as the foundation don't seem to mind who but are keen to stick to the price.

     

    Personally trying to find ALL the Raspberry Pi stuff is frustration multiplied by 10.

    Sometimes you get lucky with some parts, and you actually get a page showing them, and others you have a choice of obscure categories.

     

    Just how anyone finds the bits is a mystery.

     

    Mark

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