x1 Crystal malfunctioning

I purchased a Pi last november at the Makre Faire in NY, provided by Element14. The usb and ethernet randomly stopped working one day, and after a bit of research, I found that the x1 crystal had stopped oscillating. I dont have access to an oscilloscope, so should I just buy a new Pi, or send it back to get a new one?

Parents

Former Member over 12 years ago

Hi Chris,
I would suggest trying to return it first, and if that doesn't work then you have
nothing to lose in trying to get it to work using heat, cold, mechanical shock,
electrical shock, or whatever. There is 24-hour vendor support here:
http://www.newark.com/jsp/support/support.jsp?&formpage=newark/en_US/support/technical.jsp
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Reply

Former Member over 12 years ago

Hi Chris,
I would suggest trying to return it first, and if that doesn't work then you have
nothing to lose in trying to get it to work using heat, cold, mechanical shock,
electrical shock, or whatever. There is 24-hour vendor support here:
http://www.newark.com/jsp/support/support.jsp?&formpage=newark/en_US/support/technical.jsp
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Children

No Data