I purchased my Pi 2 from Microcenter in Dallas, how do I go about getting warranty service? I already tried chat/email support from element14, and validated my problem was not a power supply problem.
Original email with issue:
I have a raspberry pi 2 I purchased from Microcenter a couple months ago. System ran fine until I rebooted it earlier this week. Now I cannot get the power LED to light, The green light either comes on as solid, or blinks 8 times rapidly. I have tried booting with a fresh SD card install, and with no SD Card and nothing else plugged into USB or HDMI, still no red power light.
Response from Element14:
Hi Nick,
Seems to be bad power supply. Did you change the power supply? Please check below power supply-
My reply back:
I have tried several power supplies that do work on my other pi2 but I still cannot get this pi2 to power on. Is there any warranty on it?
Response from Element14:
Hi Nick,
I then asked how to get warranty service, but I received no further reply. Anyone know how to get these things fixed??
Thanks
Nick
