Raspberry2 Warranty ?

Hi Folks

Appears one of my Raspberry2 units has stopped working. Came home today, brown smell... no marks on the board but red and green light stuck on. SD card works fine in other unit. Its about 3 months old, I cant see to find what the warranty is on these units as I'll definately need another one.

Anyone know if its 12 months or otherwise ?

Thanks..pete

0 gadget.iom over 9 years ago

I suppose the first question is where did you purchase the Pi from?

Depending on the place of purchase, this may or may not help: http://www.farnell.com/datasheets/1627216.pdf
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0 petez69 over 9 years ago in reply to gadget.iom

Element14 in Sydney..
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0 gadget.iom over 9 years ago

Ok.

An Element14 representative is likely to respond to this post at some point today. In the meantime you could look at the Warranty information detailed in section 15 of the following document:
Terms & Conditions of Sale | element14
There are some applicable contact details listed in that section as well.
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0 petez69 over 9 years ago in reply to gadget.iom

Thanks Paul

Very happy with element14, bought lots of bits from them and this is the first item that failed....I'll end up buying a 3rd PI2 anyway and more bits in the end....

I'll call element14 on Monday and sort, happy it has a 12 months warranty.

Cheers..Pete
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0 gadget.iom over 9 years ago in reply to petez69

Glad to hear you're all sorted
Paul
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0 ipv1 over 9 years ago

Brown smell? Sound like my cooking
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0 screamingtiger over 9 years ago

You should also try to figure out what happened, what power supply are you using?
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0 element14jamie over 9 years ago

Hello petez69
Please click HERE for more information on requesting an RMA.

Please let me know if you have any further questions

Thank you,

Jamie
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