7" Display from Element13 and Smart-Pi touch 2 case

I feel your pain but sorry don't have an answer.

I have come to accept it is important to understand the difference between compatibility and suitability.

I have used a number of Pi from earlier generations. I discovered the Pi4 can create obstacles in the simplest of things. Things that worked in the past now need changes. Case, power supply, video.. have caused me issues.

 I should have expected that/ different sources of equipment / so I'm finding a  large provision of hardware  fasteners in the case package and can see where things can be made to fit.  Thanks for your reply

Hi,

The 7" display module was a half-baked product, with no thought given to an enclosure.

Unfortunately, one kind of has to make the best of it when using it; the manufacturers of enclosures (such as the "Touch 2" case manufacturer) would need to supply the information on how to fit and secure the display. They have some assembly information here, which step are you stuck at currently?: 

https://smarticase.com/products/smartipi-touch-2 

Incidentally, they might not be using all the mounting studs/holes on the display module, since they may be going for the "good enough to sell to consumers, but not thoroughly ruggedly secured" way of thinking.

Also, as Sean says, using a recent (e.g. Pi 4) Pi with an enclosure intended for an older Pi might not fit perfectly, even if the manufacturers claim it is compatible with Pi 4. They have a different meaning of what "compatible" means compared to users from, say, a business or industrial point of view. (Speaking from experience with various Pi parts and enclosures, but not that enclosure).

I use the smartipi touch 2 case, the 7 inch touch screen and my raspberry pi, and it fits ok I use it as a music server.