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RoadTest Forum Radtest shipping policy, Fedex charge for roadtest set
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Radtest shipping policy, Fedex charge for roadtest set

MARK2011
MARK2011 9 months ago

Did anything changed in roadtest shipping policy? As I hope, the statement that Roadtesters will be shipped the kit free of charge is still valid isn't it?

I was today surprised that the parcel with the roadtest kit delivered by Fedex with demand of truly high charge. Almost on the level of local kit price.

The first time when fedex delivers. First time when charging for roadtest set. Do yu have thoughts, experience in that matter?

Another issue is the complete lack of prior information about the shipment from Fedex.

Previously,  UPS sent emails, SMS provided a tracking link.

Fedex surprised with a courier visit and an invoice to pay.

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  • cstanton
    cstanton 9 months ago +4 verified
    MARK2011 said: The first time when fedex delivers. First time when charging for roadtest set. Do yu have thoughts, experience in that matter? Hello Mark, You shouldn't have been charged anything…
  • ralphjy
    ralphjy 9 months ago in reply to dougw +2
    Randall said that RoadTest fulfillment is now all done from Farnell in the UK which makes it less convenient in the US but I didn’t get any FedEx charges. Shipping was much faster with UPS from Chicago…
  • dougw
    dougw 8 months ago in reply to MARK2011 +2
    FedEx even supplied a tracking number that didn't exist for the package I refused, so it is truly a mystery - the only info is that it came from Farnell.
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  • Fred27
    0 Fred27 9 months ago

    I'm in the UK and have never had any issues with items shipped from the US in the past. I was surprised so see that my NGC103 road test item came from the UK (via TNT). I assumed that was because the destination was the UK. I must have missed hearing that everything is coming from here.

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  • Fred27
    0 Fred27 9 months ago

    I'm in the UK and have never had any issues with items shipped from the US in the past. I was surprised so see that my NGC103 road test item came from the UK (via TNT). I assumed that was because the destination was the UK. I must have missed hearing that everything is coming from here.

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