Award recognizes Freescale’s outstanding customer support during a difficult year for the semiconductor industry supply chain.
AUSTIN, Texas – March 23, 2011 – Freescale Semiconductor received the prestigious “Best Customer Support of the Year 2010” award from Magneti Marelli Powertrain & Electronics during Magneti Marelli’s annual supplier convention held January 13 in Bologna, Italy. Freescale was recognized for its high standards, operational excellence and serving as a role model in customer support, making it a true stand out in the industry.
Magneti Marelli Powertrain & Electronics highlighted the solid processes, reliable communications and end-customer focus Freescale demonstrated during a period in which the entire automotive industry was under increased supply pressure. The bold actions, such as dedicated teams with clear and effective escalation processes set up by Freescale to face this situation, proved to be successful. As a result, no automotive OEM line down occurred.