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Ask an Expert Forum Repair Challenge: XBOX ONE S! (Beep on then beep off)
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Repair Challenge: XBOX ONE S! (Beep on then beep off)

lilithelotor
lilithelotor over 6 years ago

CLARIFICATION

YES, BEFORE STARTING WORK ON THIS OF COURSE I GOOGLED AND WATCHED SEVERAL VIDEOS (MOSTLY USELESS) AND READ RESOURCES ON COMMON XBOX ONE AND ONE S PROBLEMS.

 

  1. I tried the HDD in a PC, and it does show up as several NTFS partitions with files that all look fine.
  2. Blu Ray drive at least powers up and can insert and eject a disc.
  3. Tried the "cold mode hairdrier" trick to spin the fan manually. It's not the fan. The fan works.

All other components of the board seem to work. Just the system started up with a startup sound, and shut down with a shut down sound immediately after. Likely a protection being triggered.

 

Help meee!

 

Trying to figure out this XBOX One S issue: https://www.ifixit.com/Answers/View/523582/PSU+11... Any ideas?

 

It makes the start and then stop sound. Southbridge gets voltage. All 12V test points get voltage. Power rails to CPU suspiciously low resistance. Details in iFixit link.

 

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I have an XBOX ONE S that I bought as “for parts” on eBay and the owner says it was kept in a clean house, etc. It is indeed clean inside. No signs of water damage.

The PSU is also fine. The APU had a TON of thermal grease all over the surface mount capacitors. I didn’t remove that yet but I did re-apply some arctic silver and I used a more reasonable amount.

The symptoms I see:

Console when plugged in does a few quick pulses to the APU fan. Is it trying to init?

Console when eject is pressed makes the eject sound, then the shutdown sound immediately after.

Console when power is pressed makes startup beep and then shutdown beep immediately after.

I don’t know what kind of issue I’m getting yet. Is there a JTAG interface or some way to do further diagnosis on this thing?

11.94V sounds perfectly fine for a 12V rail. Should I simpy try plugging a PC power supply into the motherboard to see if it will boot?

Any links or info on diagnosis would be appreciated.

Thanks in advance!


later

Aha! In the image you can see the CPU filter capacitor is registering just 1 ohm! The others are pretty low too but I bet if I remove that one it’ll at least boot. I have a server motherboard with a broken socket that I can steal capacitors from. Might replace the whole row if necessary.

image


later still

Looks like I was wrong. That capacitor I removed still offers up almost exactly the uf value on the tin. So that was another dead end. Hmm... One weird thing, all of the test points register 60Hz but not 110V. So thankfully the PSU isn't pushing wall socket voltage through. But that frequency is weird. My multimeter needs a charge though so I'll measure that again after it has.

The entire power area for the APU offers almost no resistance to the ground plane which is worrying. Again, need to charge that multimeter and re-check.


later again

Power on with no heatsink, the processor doesn't even warm to the touch. CPU, GPU, and other test points around the board pulse to 1-2V and then turn off fast.

Can't help but think it's related to the very low impedance between ground and positive on the V rails for the CPU/GPU. Is that normal?

USB port is charging the multimeter image

So that 5V rail from the southbridge is working.

Lots of 12V test points are consistently 12V (11.94V)


So...

Does any one have a diagram of the test points around the motherboard? What voltages / values should I be seeing? What are some likely culprits?

Thanks in advance! You're all wonderful!

 

This is the original XBOX One. Similar, but not exactly what I need. I can still maybe work from it.

 

image

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  • Gough Lui
    Gough Lui over 6 years ago in reply to lilithelotor +5 suggested
    Sorry - I've been quite busy and am at work ... supposing you didn't lift any traces or warp the board significantly, you might well be fine. However, that's not to say that the VRM didn't fail for other…
  • lilithelotor
    lilithelotor over 6 years ago in reply to Gough Lui +4 suggested
    You are so wonderful and I can't thank you enough. I will work patiently from now on and I have learned a lot from this process. It is actually the first time I have ever used my hot air rework station…
  • Gough Lui
    Gough Lui over 6 years ago +3 suggested
    Most of the time, VRM issues are blown MOSFETs which have become shorted - your low resistance measurement is suggestive that the MOSFET on that phase may have gone shorted. Short burst of voltage and…
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  • lilithelotor
    0 lilithelotor over 6 years ago

    Gough Lui  I tried removing the bigger MOSFETs and they seem fine, also removed the capacitors. Still a short to ground.

     

    I wonder if it's the reeeeeeeally tiny IC in that power rail?

     

    See video: you can skip to the end for testing.

     

    https://youtu.be/GzWI6J4IZn4

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    The more I think about it, the more I think that TIIIIINY IC with a resistor on it is the first stage of the gate controlling the on/off state of that power rail.

    Look at that original XBOX One image (big image with standby voltages).

     

    That tiny IC is connected to a smaller trace that comes from that big black thing at the bottom of section 9E of the motherboard. I bet that's the control turning it on/off.

     

    I bet those MOSFETs were fine, but I'll still replace them. I may remove U9E2, U9E1, U9D2, and then test continuity to ground again on the voltage rails.

    I keep trying to remove parts to sort out where the short is. image

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    The more I think about it, the more I think that TIIIIINY IC with a resistor on it is the first stage of the gate controlling the on/off state of that power rail.

    Look at that original XBOX One image (big image with standby voltages).

     

    That tiny IC is connected to a smaller trace that comes from that big black thing at the bottom of section 9E of the motherboard. I bet that's the control turning it on/off.

     

    I bet those MOSFETs were fine, but I'll still replace them. I may remove U9E2, U9E1, U9D2, and then test continuity to ground again on the voltage rails.

    I keep trying to remove parts to sort out where the short is. image

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    Hi,

     

    Across precisely what points was 1 ohm measured? Were the probes across the through-hole pads of the capacitor? Or were the probes placed elsewhere? I'm wondering if you're just measuring across the same plane inadvertently (e.g. the ground plane or some different rail) - but it's a guess, because I don't know where the probes were positioned. To a multimeter, there is no difference between a zero-ohm measurement across the same power plane, and a measurement of 1 ohm. The margin of error is large with such a measurement, when the resistance is really low.

     

    Had the MOSFETs been in a faulty shorted condition, then that could be confirmed by testing them removed, but you've done that and the short is still present. Whatever tiny IC you're referring to, could not have been gating the MOSFETs to a shorted state, because you tested for resistance with the power off. They could not be gating the MOSFETs with no voltage applied.

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    Also, I couldn't tell from the video (the first one) but it seems that power was applied with one of the MOSFETs unsoldered. That's not good, because if they are all different power rails, then it could damage things if one of the rails is deliberately left unpowered while the others come up. Hopefully the system quickly powers off to try to protect from that, but to deliberately power it up with that removed is still a big risk, for no benefit. There will be no power supply rail redundancy or anything like that in the xbox - it's a consumer item, they don't do that because it saves a cost in the tens of dollars, off the end price to the customer. (And even the expensive industrial equipment wouldn't implement such redundancy at the point-of-load as far as I'm aware - I could be wrong).

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    That's a good call. Anyway, it measures short (yes 0.6-1.2 ohms all over the power rails).

    That's why I'm thinking the tiny IC is involved because even if I removed all of the MOSFETs and the capacitors it still registers a short all over the power rails except for anywhere it previously registered 12V. Those are OL (over limit).

    https://www.youtube.com/watch?v=GzWI6J4IZn4

    At the end of this video you can see me testing all over the board. In 5 minutes I'll post a screenshot with indications where it is short.

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    shabaz

    image

     

     

    The red dots represent a short. When I ground, I ground the black probe to the rings, or to one of the test points on the motherboard marked ground.

     

    Testing the MOSFETs themselves free from the board, they register in the megaohms of resistance. I think they were fine. I could test all of them to be sure.

    [edit] TO clarify... both when the MOSFETs were installed and now when they are no longer there, it still registers a short. (0.6-1.2 ohms, very low resistance)

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    If you get a chance, could you check the measurement directly across the capacitor holes (i.e. by flipping the PCB)?

    Since each red location on the photo appears to have via stitching (I can't be sure, but it appears that way), it is possible to all be ground plane connections. Some circuit boards will do that (they will add more layers to be the ground plane, and some may use the top side partially for this too).

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    I tested from the big heat sink hole rings to the positive and the negative on the capacitor holes and got short on both. I assumed that would likely be a good ground point.

     

    I can try measuring across tonight after work. image

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  • shabaz
    0 shabaz over 6 years ago in reply to lilithelotor

    I see. In any case the red points are possibly connected to the ground plane I suspect - especially if this is the case across all three power sections. These are likely three separate rails, and it would be too much of a coincidence for all of them to have failed in this manner.

    X86 (at least Intel) have pretty complex supply requirements (assuming this is x86 - I know nothing about xbox).

    I don't know what the reliability of an xbox is, but the mechanical stuff (spinning drive) may have a very low reliability in comparison to the rest of the xbox - but I'm presuming that has been eliminated or confirmed working in some way (I didn't watch the entire videos).

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to shabaz

    shabaz Of course the hard drive was the first thing I tested. It works great and the partitions show fine in a Windows machine. (5 NTFS partitions I believe)

    Yes XBOX is X86. It's literally just an AMD APU running Windows 10 specialized for a game console. image

    I just measured across the capacitor holes. (Caps are not present at the moment, tested them separately. They are fine. Around 820uF which is their marking.)

    The capacitor holes from negative to positive result in:
    C8E3: 1.7 ohms

    C8E2: 1.7 ohms

    C8E1: 0.8 ohms

    C8D3: 0.8 ohms

    C8D2: 0.8 ohms

    C8D1: 0.8 ohms

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  • lilithelotor
    0 lilithelotor over 6 years ago in reply to lilithelotor

    Further testing:

    R9E5: 2.4 ohms

    R9E4: 2.3 ohms

    R9E3: 1.2 ohms

    RT9E1: 8000 ohms (8kohms)

     

    TP9G1 GND --> TP9F1 CPUCORE: 1.7 ohms

    TP9G1 GND --> TP9D2 GFXCORE: 0.8 ohms

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  • Gough Lui
    0 Gough Lui over 6 years ago in reply to lilithelotor

    The small chip may well be a MOSFET driver, the chances of them going bad are pretty slim.

     

    As for your readings ... I'm not sure what that could mean - if not the MOSFETs, maybe that's actually current flowing through the actual CPU/GPU chips? I tend to avoid mindless probing across pads that aren't just across "one" component because there's always a chance of interference or current being driven into things which shouldn't be driven in such a way.

     

    Does the resistance hold stable or does it change after a few seconds? Are there no non-obvious solder-splashes, or board getting pinched/crushed at locations (especially important for multi-layer)?

     

    - Gough

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