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Ask an Expert Forum Multicomp Pro MP750289 Signal Generator Waveform CD's USB driver
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Multicomp Pro MP750289 Signal Generator Waveform CD's USB driver

richardsonpj
richardsonpj 6 months ago

The Multicomp Pro MP750289 Signal Generator Waveform CD's USB driver installation instructions do not work.

I thought i found the USB files that were misidentified as "Program Files (x86)\DSO\USB_DRV\win10_win8_win7_vista" in "\Program Files (x86)\DS_Wave\Waveform Editor\USBDRV\win10_win8_win7_vista", but they aren't working, even after trying "install.bat", "reinstall.bat." or directly entering the instructions in the readme files.

Searches have been ineffective.

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  • Jan Cumps
    Jan Cumps 2 months ago in reply to dougw +3
    The Zadig utility may help to get a good driver installed. If the device is expecting a serial or winusb driver, Zadig usually gets the job done.
  • ralphjy
    ralphjy 6 months ago in reply to rsjawale24 +2
    I have an MP720016 and I didn't have any issues getting it to work with USB. It is also powered by the USB connection.
  • baldengineer
    baldengineer 6 months ago +1
    FWIW, I tried getting them to work about a year ago. But I never got the USB drivers to work either. I remember getting them installed, but neither my computer nor the AWG ever acknowledged the connection…
Parents
  • baldengineer
    0 baldengineer 6 months ago

    FWIW, I tried getting them to work about a year ago. But I never got the USB drivers to work either. I remember getting them installed, but neither my computer nor the AWG ever acknowledged the connection. At the time, I decided it must be a faulty USB interface.

    I ended up using LAN instead.

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  • dougw
    0 dougw 2 months ago in reply to baldengineer

    It appears to be the wrong drivers. I have the same problem and Windows indicates the drivers supplied are not for this device. Perhaps the Multicomp rebranding exercise missed something. Quite disappointing since there doesn't seem to be much recourse for support of Muticomp.

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  • baldengineer
    0 baldengineer 2 months ago in reply to dougw

    In my case, I do not believe it was a driver issue. Ultimately, I realized neither Windows nor Linux would attempt to enumerate the device when attached.

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  • dougw
    0 dougw 2 months ago in reply to baldengineer

    Mine enumerates in the sense that the device manager shows the model number, but it indicates the driver is missing and the supplied driver is not accepted to satisfy the requirement for a driver. Even installing the driver separately doesn't help.

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  • Jan Cumps
    0 Jan Cumps 2 months ago in reply to dougw

    The Zadig utility may help to get a good driver installed. If the device is expecting a serial or winusb driver, Zadig usually gets the job done. 

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  • dougw
    0 dougw 2 months ago in reply to Jan Cumps

    Wow, that worked..... I think.

    Thanks Jan Cumps 

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  • michaelkellett
    0 michaelkellett 2 months ago in reply to Jan Cumps

    I discovered Zadig when installing Effinix tools  (they say to use it).

    It's a very handy thing.

    MK

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  • michaelkellett
    0 michaelkellett 2 months ago in reply to Jan Cumps

    I discovered Zadig when installing Effinix tools  (they say to use it).

    It's a very handy thing.

    MK

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