Internet of Things

Forum What does product health mean?

Internet of Things requires membership for participation - click to join

Actions

Forum Thread Details

State Suggested Answer
Replies 7 replies
Answers 5 answers
Subscribers 338 subscribers
Views 364 views
Users 0 members are here

Related

What does product health mean?

jdlui over 3 years ago

Hi folks,

A recruiter approached me to interview with Lab126 for a Machine Learning Engineer role and the posting describes part of the team's mission: "measuring the health of our products - Fire TVs, Fire Tablets, and Echos."

What does product health entail?

Could this be customer satisfaction: how often the device is used by customer, if Alexa appears to have correctly answered a customer query, and if the customer is happy with product?

Or does this possibly literally refer to physical health of the device, if its battery is OK, if speed has decreased over time, if suspected malware is present, etc?

Thanks in advance!

Jordan

Top Replies

DAB over 3 years ago in reply to gecoz +2 suggested

You bring up a good point about Machine Learning.

With regular electronics you always have the virus issue causing the device to malfunction. You also have physical component degradation with time.

With…
jdlui over 3 years ago in reply to Gough Lui +2

Great point - I hadn't actually thought about sales metrics. I only thought about functionality metrics of devices that are already with consumers. Since Amazon is super competitive, your point about comparison…
genebren over 3 years ago +2 suggested

Jordan,

Here is an interesting link that might help. This seems to address it as a 'big data' sort of problem, potentially a tie-in to Machine learning.

https://www.sequoiacap.com/article/measuring…

Parents

0 genebren over 3 years ago

Jordan,

Here is an interesting link that might help. This seems to address it as a 'big data' sort of problem, potentially a tie-in to Machine learning.

https://www.sequoiacap.com/article/measuring-product-health

Good luck,
Gene
Cancel
Up +2 Down

Reply

Verify Answer

Reject Answer

Cancel

Reply

0 genebren over 3 years ago

Jordan,

Here is an interesting link that might help. This seems to address it as a 'big data' sort of problem, potentially a tie-in to Machine learning.

https://www.sequoiacap.com/article/measuring-product-health

Good luck,
Gene
Cancel
Up +2 Down

Reply

Verify Answer

Reject Answer

Cancel

Children

No Data