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Page changes painfully slow on Farnell website

rachaelp

When trying to navigate between pages (the ones that work) on Farnell element14 UK - Electronic Components Distributor  it often take 10 seconds or more for the next page to load when clicking on a link. This makes navigating around to find products exceedingly tedious and will definitely be putting people off purchasing from Farnell. UX studies show that a lot of people will go elsewhere if pages take more than a couple of seconds to load. Here is a link I found on this topic https://velocitize.com/2017/03/27/how-site-speed-impacts-your-seo-and-ux/ and a quick search on Google will find a lot of results for pages showing similar statistics so at 10+ seconds I think there is significant cause for concern.

 

The problem isn't my internet connection, computer, or browser, it's definitely a problem with the Farnell website.

 

Best Regards,


Rachael

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  • Recently for me also, the Farnell website now throws up access denied using Firefox. I'm not interested in wasting time fiddling with browser setting etc. It should work. The folks looking after the website are paid to ensure that I would presume.

     

    Also, the filter parameters  are clearly not chosen  by engineers. They used to be good but now it's far better to use Mouser or Digikey. For example, I'm look for a panel mounted board to wire power connector. I go to wire-board connector and current rating is not a filter field – useless.

     

    I’m sorry to say after 18 years of using Farnell almost exclusively for my designs and putting Farnell stock codes into BOMs for my clients, I shall be looking elsewhere. Using the current Farnell website just take too long. Time is money.

     

    Why don’t the web team get a small group of real engineers to help them design something better for the user point of view, and pay them to do it.

Reply

  • Recently for me also, the Farnell website now throws up access denied using Firefox. I'm not interested in wasting time fiddling with browser setting etc. It should work. The folks looking after the website are paid to ensure that I would presume.

     

    Also, the filter parameters  are clearly not chosen  by engineers. They used to be good but now it's far better to use Mouser or Digikey. For example, I'm look for a panel mounted board to wire power connector. I go to wire-board connector and current rating is not a filter field – useless.

     

    I’m sorry to say after 18 years of using Farnell almost exclusively for my designs and putting Farnell stock codes into BOMs for my clients, I shall be looking elsewhere. Using the current Farnell website just take too long. Time is money.

     

    Why don’t the web team get a small group of real engineers to help them design something better for the user point of view, and pay them to do it.

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