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Member's Forum Why is my name not allowed?
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  • State Verified Answer
  • Replies 6 replies
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Related

Why is my name not allowed?

botheration
botheration over 6 years ago

I try and put my first name in the first name field and I get the following error message:

 

Sorry, this name is not allowed.

 

WTF?

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  • Dudley
    Dudley over 6 years ago in reply to Dudley +6 verified
    I've got to the bottom of it. Someone put something very bad into the username blacklist, the end result of this was that it was blocking any name that began with a k. Kim, Klaus, Kris, all of these were…
  • Dudley
    Dudley over 6 years ago +5 suggested
    Okay, that's really odd. We do have a black list of names, to prevent people from putting undesirable words in their usernames, but "kim" is not one of them. However, I reproduced this *really* easily…
  • jw0752
    jw0752 over 6 years ago +3
    Hi Kim, Welcome to element 14. At least with a glitch like this we will all know and remember your name as well as the difficulty you had signing up. I am sure one of the supervisor minions must have fallen…
  • neuromodulator
    0 neuromodulator over 6 years ago

    So what is your first name?

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  • botheration
    0 botheration over 6 years ago in reply to neuromodulator

    Kim

     

    I tried Kim2, Kkim, Kkkim, Kkkimm.  Also not allowed.  Banana was OK.  Mick was OK. Peter is apparently an allowed first name too.  I finally settled on "ReallyKim", but Really?

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  • jw0752
    0 jw0752 over 6 years ago

    Hi Kim,

    Welcome to element 14. At least with a glitch like this we will all know and remember your name as well as the difficulty you had signing up. I am sure one of the supervisor minions must have fallen asleep on the reject "Kim" lever. In any case the administration may have an answer for you tomorrow.

    John

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  • Dudley
    0 Dudley over 6 years ago

    Okay, that's really odd. We do have a black list of names, to prevent people from putting undesirable words in their usernames, but "kim" is not one of them.

     

    However, I reproduced this *really* easily. It only happens on this site, and not on any of our test systems, which is itself really unusual - our test systems are copies of the live system and have (almost) all the settings copied across on a regular basis.

     

    I'm continuing to investigate, but I will say that I for one can't see anything wrong with that name, it should be allowed, and I don't know why it isn't letting you.

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  • Dudley
    0 Dudley over 6 years ago in reply to Dudley

    I've got to the bottom of it. Someone put something very bad into the username blacklist, the end result of this was that it was blocking any name that began with a k. Kim, Klaus, Kris, all of these were being blocked.

     

    I've removed the setting now.

     

    botheration - you should be able to change your name to your actual name now (although I suspect some in the community will call you ReallyKim from now on image)

     

    You should be able to change your name in your profile - convenient link to the profile edit page here: https://www.element14.com/community/edit-profile!input.jspa

     

    If you have any problems, reply here and I'll investigate further.

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  • botheration
    0 botheration over 6 years ago in reply to Dudley

    Thanks.

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