We did some site maintenance

Other than slow response times, the site has been okay for me today.  I also had a couple of incidents of error popups yesterday as dougw  reported.

Seems to be faster than usual for me now ... let's see what it's like over the next few days...

Still noticing all the like counts for RoadTest Reviews older than about October 2021 are zeroed out, even though the view counts seem reasonable and comments are present. Is this still a "fix for later" thing cstanton ?

- Gough

View counts were looked at to be fixed, I believe Like counts weren't a known issue. I've raised a dev' ticket.

I did flag this in this TM post - /members-area/top-members/f/forum/51935/v12-uograde-gone-well/201864

Hopefully this isn't a hard thing to fix

- Gough

Gough Lui said:

Hopefully this isn't a hard thing to fix

Hopefully, it's being investigated as to whether it's a reporting issue or related to the customisation of RoadTests at present.

Hi Gough Lui ,

It appears simply that people may not have clicked 'like' on these posts, or it could be that the 'likes' weren't captured when people clicked on it.

Clicking 'like' on them appears to work now.

 cstanton I was pretty sure they all had non-zero like counts in Jive and the older reviews were zeroed on migration. I don't necessarily dispute that adding a like to it now will work, but I'm pretty sure all my older reviews didn't have zero like counts (unless my memory is failing me).

Note how the view counts are approximately the same but the like count is practically zero or near zero for reviews before a given date that were migrated from Jive?

Unfortunately, I don't seem to have any record of the actual number of likes that were there as I never really paid much attention to them. There were some issues with RoadTest product pages that couldn't be liked (you'd like it, refresh the page and it'd be back at zero).

- Gough

Gough Lui said:

Note how the view counts are approximately the same but the like count is practically zero or near zero for reviews before a given date that were migrated from Jive?

We have an archive of the Jive instance content I can check.

Unfortunately though, if it had likes on Jive those are unlikely to have migrated over to Verint, I've been working with the dev' team on mechanisms for converting content from type to type, and one of the nigh impossible things to do is to manipulate the like count on content, so these may now be lost, that won't stop me checking though.

Gough Lui said:

There were some issues with RoadTest product pages that couldn't be liked (you'd like it, refresh the page and it'd be back at zero).

Yes, that's 'a thing' that is a bug, I believe it's related to the issues we have with the jobs server, and we have some minor mitigations in place at present to reduce that problem occurring constantly.

Feels like we're almost getting there with something that works but keep finding the odd small thing that doesn't.

Thanks for following up on it cstanton 

I didn't realise that I had no records of these things until you posted ... I guess I really took it for granted that everything would stay around, forever. I even tried checking archives on the Internet Archive but it seems that anything in the sidebar didn't get archived properly (let alone the crawls were few and far between).

Nevertheless, given we're so far post-migration, if it can't be restored, that's all fine. I just thought it might reflect better on the content and products, for the few sponsors and reviews that remain relevant after all this time. I completely understand if it's not possible to map it in any sensible manner.

- Gough

Thanks for following up on it cstanton 

I didn't realise that I had no records of these things until you posted ... I guess I really took it for granted that everything would stay around, forever. I even tried checking archives on the Internet Archive but it seems that anything in the sidebar didn't get archived properly (let alone the crawls were few and far between).

Nevertheless, given we're so far post-migration, if it can't be restored, that's all fine. I just thought it might reflect better on the content and products, for the few sponsors and reviews that remain relevant after all this time. I completely understand if it's not possible to map it in any sensible manner.

- Gough