New USB-UART connection

I have been working with a microZed board that is connected via jtag to my pc. I have configured the microZed board settings in Vivado 2014.4 for this, but now I want to use a new usb uart connection from my pc to the microZed board in addition to the jtag connection. I have enabled the uart port in Vivado, and installed the driver "Silicon Labs CP210x USB-to-UART" online, but still neither the microZed board or the port is appearing on device manager. Any suggestions?

0 Former Member over 7 years ago

Hello,
Which MicroZed board do you have? The 'Cost Optimized' MicroZed does not have the USB-UART device.
What OS are you running on your host PC? The Silicon Labs driver should install automatically but it can take quite a while the first time.
-Gary
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0 Former Member over 7 years ago

I am running Windows 7
The board has a usb uart port so I assumed it would have communication abilities.
How can I tell if my board is the cost optimized version?
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0 Former Member over 7 years ago

I am running Windows 7
The board has a usb uart port so I assumed it would have communication abilities.
How can I tell if my board is the cost optimized version?
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0 Former Member over 7 years ago

So it looks like I have the MicroZed Board Evaluation Kit. THe part number is BD-Z7MB-7Z010-G
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0 Former Member over 7 years ago in reply to Former Member

So it looks like I have the MicroZed Board Evaluation Kit. THe part number is BD-Z7MB-7Z010-G
I am running Windows 7
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0 Former Member over 7 years ago

The MicroZed board in the evaluation kit is a 'standard' MicroZed and does have the USB-UART functionality.
The SiLabs driver normally installs automatically in Windows 7, as mentioned above, it can take a really long time the first time. You might want to uninstall the driver you installed and let the USB-UART driver install automatically if you can.
The other thing to check would be the USB port you have connected your MicroZed to. Make sure it can supply enough power for the MicroZed to operate (so no 'passive' or un-powered USB hubs). If you could try a different USB port, or even better a different Host PC, that could rule out any issues with your MicroZed board or cable.
-Gary
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0 Former Member over 7 years ago in reply to Former Member

I have tried to let my PC automatically install the needed driver but nothing pops up on device manager. I have tried with multiple PCs and USB ports.
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0 Former Member over 7 years ago in reply to Former Member

I have tried to let my PC automatically install the needed driver but nothing pops up on device manager. I have tried with multiple PCs and USB ports.
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0 Former Member over 7 years ago

Hello,
It sounds like you may have a hardware issue with your MicroZed board. Do you have access to another MicroZed to verify this? Has this MicroZed worked in the past?
If your MicroZed is still under warranty you may want to contact the purchase location for an RMA for replacement.
-Gary
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0 Former Member over 7 years ago in reply to Former Member

No and I'm not sure. I don't think there is a hardware issue because when I plug it in, I get the blue and green light on my board. Can I reset the board to factory settings?
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