Days counted or not counted

I am curious as to why the Starter Kit Map shows my device missing a check-in or Ping, however it has registered everyday?

Is there a way to fix this?

I have the email showing it was registered however the map shows different.

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s2000gt over 5 years ago +2

That's an ongoing issue, they are working on it.
dougw over 5 years ago +2

I guess one of the purposes of this contest is to test the system with lots of active users. There are some unexpected issues that have cropped up, but that is why a big test is needed. It can definitely…
s2000gt over 5 years ago in reply to planemd +1

I feel your pain, now it seems were not even getting the confirmation email now. ugh

s2000gt over 5 years ago

That's an ongoing issue, they are working on it.
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planemd over 5 years ago in reply to s2000gt

Thanks for the reply, for a sec thought I goofed on something.
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planemd over 5 years ago in reply to s2000gt

This is becoming very discouraging, it is not getting better. I dont mean to gripe but I have made time for this each evening and when I check the map it shows me missing sending info to server...UUUGGGGHHHHH Makes me want to just give up and shelf this whole thing.
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fmilburn over 5 years ago in reply to planemd

Try using the filters to select only your city and it may show up on the list. I cannot see my device until I do this.
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Fred27 over 5 years ago

The map doesn't update immediately. If you get a success pop-up from the application and an email reply then you have successfully pinged the server.
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dougw over 5 years ago

I guess one of the purposes of this contest is to test the system with lots of active users.
There are some unexpected issues that have cropped up, but that is why a big test is needed.
It can definitely be hard for users to know the status and success of their synchronizing efforts.
I had one day when I don't think either of my devices was successfully synchronized.
Another day the system seemed to count only one of my devices. (synchronizing again later worked in that case)
Today, it looks like the sync's were counted, but I got no confirming email on either device.
The best thing we can do is just document our experience so any issues with the system are flagged and can be worked on.
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s2000gt over 5 years ago in reply to planemd

I feel your pain, now it seems were not even getting the confirmation email now. ugh
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planemd over 5 years ago in reply to dougw

I am sure it's registering, etc to the other replies. My main issue is I was really hoping to use the first stage to get to the second stage. Ie, win a gift card to use towards components to create the application needed for phase 2. Then try and win my kids some Microsoft. But it's discouraging when like I said, time is taken to do this and feels use less. I def understand the testing and such so I will continue. Thanks for feeling my pain!!
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planemd over 5 years ago in reply to Fred27

Yes, I have received emails for everyday even those not shown in map. Except like Mark stated, yesterday's did not appear not was an email received. Even after 2 successful pings.
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planemd over 5 years ago in reply to fmilburn

You can easily see your days/pings by finding your name on the list and highlighting it as well.
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