contest registration app problem

Hi everyone,

I'm experiencing some problem with the daily sync application for the first part of the contest, I mean, the heatmap thing.

I connect my board, press the read device button, everything fine, it read my device ID, MAC and IP.

When it comes to send data to the server I got an error message saying 'URL response fail'.

Anyone with the same problem?

Top Replies

clem57 over 6 years ago in reply to tosato +2

tosato Solution - please add 13.77.82.141 avnetagent.iotconnect.io" to c:\Windows\System32\drivers\etc\hosts This means your DNS is not resolving correctly.
tosato over 6 years ago in reply to clem57 +2

Fixed! thank you
immehulsolanki over 6 years ago +2

I have connected my kit, for the consecutive 15days i got it work correctly without any issue, But yesterday 15 sep 19 and today 16 sep 19 suddenly "URL Response error occurred". Also added "13.77.82.141avnetagent…

danzima over 6 years ago

peterfenn Peter, meet Pietro! Do you have any thoughts on his issue above?
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clem57 over 6 years ago

Clear your history and close the browser. Sounds like a corrupt cookies.
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tosato over 6 years ago in reply to clem57

I tried, it didn't work.
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clem57 over 6 years ago in reply to tosato

tosato
Solution - please add
13.77.82.141 avnetagent.iotconnect.io" to c:\Windows\System32\drivers\etc\hosts

This means your DNS is not resolving correctly.
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tosato over 6 years ago in reply to clem57

Fixed!
thank you
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clem57 over 6 years ago in reply to tosato

Thanks tosato
Glad to hear you are in the contest BTW. Good luck.
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immehulsolanki over 6 years ago

I have connected my kit, for the consecutive 15days i got it work correctly without any issue, But yesterday 15 sep 19 and today 16 sep 19 suddenly "URL Response error occurred".
Also added
"13.77.82.141avnetagent.iotconnect.io" to c:\Windows\System32\drivers\etc\hosts"
to my windows hosts file as suggested.

but still error....
tried DNS fulshing but still error..

tried cmd ping here is the response
"
C:\Users\Dev>ping avnetagent.iotconnect.io
Pinging avnetagent.iotconnect.io [13.77.82.141] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 13.77.82.141:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
"
Why this problem occurred after 15days!?
I'm sure there wont be any problem with my system,

Please resolve this issue.

Location: Gujarat,INDIA
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danzima over 6 years ago in reply to immehulsolanki

Hi Mehul, this is a known issue and it is being resolved now. We will extend the Connections Raffle by however many days are needed to give everyone the chance to get their entries in. Phase 1 still will close on October 27 2019, which is plenty of time to complete your Phase 1 requirement still. Thanks for the heads up!
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immehulsolanki over 6 years ago in reply to danzima

Thank you for the answer within a day,
Its now working.
Automatically, no dns flushing and hostfile stuff needed.

Note: Ping for IP 13.77.82.141 will not work, Ignore "request timeout" message. Daily sync application will still work fine if server is ok.
Sometimes we need to think wisely, because if device or software worked for many days and suddenly it stops then we must wait instead of fixing problem of PC/LAPTOP which was never existed.
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