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Eagle License

autodeskguest

Hi All,

 

How hard is to acquire an Eagle License from Cadsoft ?

I'm trying hard to get one.

 

Thanks

 

Chetan Bhargava

 

  • A phone call, a fax to confirm license terms, and a credit card was all

    it took for me in the US. I can't imagine they're looking to make it

    difficult.

     

    Chetan Bhargava wrote:

    Hi All,

     

    How hard is to acquire an Eagle License from Cadsoft ?

    I'm trying hard to get one.

     

    Thanks

     

    Chetan Bhargava

     

  • Chetan Bhargava wrote on Fri, 12 June 2009 01:09

    Hi All,

     

    How hard is to acquire an Eagle License from Cadsoft ?

    I'm trying hard to get one.

     

     

    Hello Chetan,

     

    Where are you located?  The best way is to contact an official dealer in

    your area.  Sometimes that is CadSoft directly, other times not there may

    be a few options.

     

    We are authorized to sell into all of North America.  If you don't have a

    local dealer then we may be able to help as well.  We try to make it very

    easy by allowing you to enter your order online at

     

    http://www.eaglecentral.ca/purchase/

     

    We can also credit card orders over the phone if you contact me directly.

    Email me and I'll send you the phone number.

     

    In general CadSoft offers many different options and it should be

    relatively easy.  If not, contact me directly and I'll try to help.

     

    Cheers,

     

    James.

     

     

     

    --

    James Morrison  ~~~  Stratford Digital

     

    email:  sales2009@eaglecentral.ca

    fax:    888.701.8097

    web:    http://www.eaglecentral.ca

     

    Online EAGLE Dealer for US and Canada

    EAGLE Design Experts

    EAGLE Enterprise Toolkit

    --

     

    Browser access to CadSoft Support Forums at http://www.eaglecentral.ca

     

  • I Managed to get the license but I felt that the US sales team is pretty

    unresponsive.

     

    Reece R. Pollack wrote:

    A phone call, a fax to confirm license terms, and a credit card was all

    it took for me in the US. I can't imagine they're looking to make it

    difficult.

     

    Chetan Bhargava wrote:

    Hi All,

     

    How hard is to acquire an Eagle License from Cadsoft ?

    I'm trying hard to get one.

     

    Thanks

     

    Chetan Bhargava

     

  • Hi James,

     

    Here is my story:

     

    Day 1 (June 3rd): I emailed sales@casoftusa.com asking them what

    information do they need from me to issue a license

     

    Day 2: Got a response asking my location

     

    Day 2: I responded with my location

     

    Day 3: I get a response asking me what was my original question

     

    Day 3: I asked them again how to get license, forwarded the thread to

    their manager

     

    Day 4: Weekend

    Day 5: weekend

     

    Day 6: got a response from manager with form to fill

    Day 6: Emailed the purchase order and left credit card number over the

    phone.

     

    Day 6: emailed the manager asking if there was anything else that was

    requited

     

    Day 6: got a response that all was ok

     

    Day 7: no communication

     

    Day 8: Emailed manager asking whether the license can be delivered in email

     

    Day 8 : got a response that the sales team will contact me this

    afternoon with the license

     

    Day 9: No response

     

    Day 10: emailed manager asking for which afternoon was he talking about.

     

    Day 10: License received in email.

     

    Still waiting for the manual

     

     

    Conclusion: The sales team could improve on communications and the

    response time.

     

    Regards,

     

    Chetan

     

    James Morrison wrote:

    Chetan Bhargava wrote on Fri, 12 June 2009 01:09

    Hi All,

     

    How hard is to acquire an Eagle License from Cadsoft ?

    I'm trying hard to get one.

     

    Hello Chetan,

     

    Where are you located?  The best way is to contact an official dealer in

    your area.  Sometimes that is CadSoft directly, other times not there may

    be a few options.

     

    We are authorized to sell into all of North America.  If you don't have a

    local dealer then we may be able to help as well.  We try to make it very

    easy by allowing you to enter your order online at

     

    http://www.eaglecentral.ca/purchase/

     

    We can also credit card orders over the phone if you contact me

    directly. Email me and I'll send you the phone number.

     

    In general CadSoft offers many different options and it should be

    relatively easy.  If not, contact me directly and I'll try to help.

     

    Cheers,

     

    James.

     

     

     

     

  • BEGIN PGP SIGNED MESSAGE-----

    Hash: SHA1

     

    Hi Sir,

     

    Chetan Bhargava wrote:

    Hi James,

     

    Here is my story:

     

    Day 1 (June 3rd): I emailed sales@casoftusa.com asking them what

    information do they need from me to issue a license

     

    Day 2: Got a response asking my location

     

    Day 2: I responded with my location

     

    Day 3: I get a response asking me what was my original question

     

    Day 3: I asked them again how to get license, forwarded the thread to

    their manager

     

    Day 4: Weekend

    Day 5: weekend

     

    Day 6: got a response from manager with form to fill

    Day 6: Emailed the purchase order and left credit card number over the

    phone.

     

    Day 6: emailed the manager asking if there was anything else that was

    requited

     

    Day 6: got a response that all was ok

     

    Day 7: no communication

     

    Day 8: Emailed manager asking whether the license can be delivered in email

     

    Day 8 : got a response that the sales team will contact me this

    afternoon with the license

     

    Day 9: No response

     

    Day 10: emailed manager asking for which afternoon was he talking about.

     

    Day 10: License received in email.

     

    Hi Mr. Bhargava,

    At this time we would like to apologize for the delay of your order. At

    moment to process your order we went through some really bad

    thunderstorms in which our building suffered some Electrical problems.

    We tried getting up and running as fast as possible.  Your order was

    received on June 8 and process on June 10.  Due to the confusion the

    usual email confirmation was not sent to you.  According to the UPS

    tracking system, the package is out for delivery.

    I assure you this is not our standard of operation, customers are our

    top priority.

    Best Regards,

    Ed Robledo

    General Manager

    CadSoft Computer, Inc.

    T.954-237-0932

     

     

     

     

     

    Still waiting for the manual

     

     

    Conclusion: The sales team could improve on communications and the

    response time.

     

    Regards,

     

    Chetan

     

    James Morrison wrote:

    Chetan Bhargava wrote on Fri, 12 June 2009 01:09

    Hi All,

     

    How hard is to acquire an Eagle License from Cadsoft ?

    I'm trying hard to get one.

     

    Hello Chetan,

     

    Where are you located?  The best way is to contact an official dealer in

    your area.  Sometimes that is CadSoft directly, other times not there may

    be a few options.

     

    We are authorized to sell into all of North America.  If you don't have a

    local dealer then we may be able to help as well.  We try to make it very

    easy by allowing you to enter your order online at

     

    http://www.eaglecentral.ca/purchase/

     

    We can also credit card orders over the phone if you contact me

    directly. Email me and I'll send you the phone number.

     

    In general CadSoft offers many different options and it should be

    relatively easy.  If not, contact me directly and I'll try to help.

     

    Cheers,

     

    James.

     

     

     

     

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