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APPCRASH EAGLE 6.4 on WIN 7 64

terje

Dear the support team at Cadsoft!

I have just purchased and installed Eagle pro shematic and layout package on to my brand new win 7 64 computer.

 

I'm now trying to design some new components with the library editor but every 3 to 10 minutes the application crashes and the work is lost.

To me it appears that the crash happens randomly. It can happen when I'm resizing the window, moving a element, copy a element, changing the grid. pushing the undo button  etc. etc.

For now the Eagle is useless as this happens too frequently.

 

The eagle program is installed under C:\eagle

The version is 6.4.0.

 

What did I do wrong?

 

Is this a known issue?

 

 

 

Windows crash report:

 

Problem event name: APPCRASH

Programname: eagle.exe

Programversion: 0.0.0.0

Timestamp for program: 50eaf0df

Error module name: ntdll.dll

Error module version: 6.1.7601.17725

Timestamp on error module: 4ec49b8f

Exeption code: c0000005

Exeption scew: 0002e3be

OS-versjon: 6.1.7601.2.1.0.256.48

ID for national setting: 1044

Additional information 1: 0a9e

Additional information2: 0a9e372d3b4ad19135b953a78882e789

Additional information3: 0a9e

Additional information4: 0a9e372d3b4ad19135b953a78882e789

 

 

 

Best Regards

Terje

Parents

  • Thanks’ for the feedback.

     

    I have tried the following:

     

    1.

    The eagle program directory is placed under C:\programfiles(x86)\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    As Rich and I have experienced, the program still crashes.

     

    2.

    The eagle program directory is placed directly under C:\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    And again after a while.... the program still crashes.

     

    It is obvious that the program crashes when it does the backup routine in the background while at the same time functions like moving, copying, wire, pasting, or clicking a tool button, etc. is executed in the foreground. Increasing the backup interval time, decreases the probability of a crash.

     

    Does the win crash report tell the development people something?

     

     

    Terje

Reply

  • Thanks’ for the feedback.

     

    I have tried the following:

     

    1.

    The eagle program directory is placed under C:\programfiles(x86)\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    As Rich and I have experienced, the program still crashes.

     

    2.

    The eagle program directory is placed directly under C:\eagle 6.4.0

    The eagle project directory is placed under C:\MyDocuments\eagle

    And again after a while.... the program still crashes.

     

    It is obvious that the program crashes when it does the backup routine in the background while at the same time functions like moving, copying, wire, pasting, or clicking a tool button, etc. is executed in the foreground. Increasing the backup interval time, decreases the probability of a crash.

     

    Does the win crash report tell the development people something?

     

     

    Terje

Children
  • in reply to terje

    Hi, I also just encountered this problem with version 6.4.0  I emailed tech support and Jorge Garcia responded and mentioned moving my user libraries and projects like he did for you.  I tried this and it did not help.  I'm using Windows 7 Pro 32-bit.  My computer at home is the main problem.  I can crash the program on it easily.  I have re-installed the program and still have the same problem.  I even uninstalled all older versions to make sure nothing was interfering.  My problem seems to be related to the buffer that the program uses to store copied items to.  For example, when you want to move several items, you but a box around them to select them and then can copy and paste.  If you forget to choose items and then click on Paste, it usually pops up a little window telling you that the buffer is empty and you can clear that and try again.  This program is not doing that on my machine.  If I try and copy anything or just click paste, either way, the program just shuts down without any notice. 

     

    Right now, I've got version 6.30 installed and it is working fine on both computers with all libraries and projects in subfolders under the Eagle directories that are created by the installation program.  I can't seem to get version 6.40 to work.  It is working at my office, but I'm scared of it.  It crashed on me once there too the other day and I wondered why because I had never had this program do this.  Now after my experience at my home computer, I've decided to use version 6.3 until I can get someone to help figure out what is going on.

     

    David