Eagle License

Try this:

https://shop.cadsoftusa.com/en/upgrade/

Hi Bob,

I followed instructions, but I am still at the same point: I can only run 30 days trial.  Perhaps it something to do with Linux x64 version.   Anyway I downloaded 7.3.0 (again) and when I run downloaded file (sh eagle-lin64-7.3.0.run), it asked me for the original license file (which name  is serial number with key extension). I browse to it and then it asks me to "Type in the Installation Code(ten lower case letters):" What am I supposed to enter?  Again what I have is an origina email from Cadsoft when I purchesed 7.2.0 back in February 2015 asking me to visit http://shop.cadsoftusa.com/license ,enter serial # and enter 16 character code within 4 weeks of origial purchase.... I am confussed.

Cheers,

Tad

PS I am running latest Kubuntu 14.10

PSS When I etered original 16 character code, at Cadsoftusa error displayed is( which is what I expected - after 4 weeks it got removed):

I bet the file you had in the 7.2 version will work in the 7.3. Do you have old version still?

C

Tad Dragowski wrote on Sat, 29 August 2015 01:24

what I have is an origina email from Cadsoft when I purchesed 7.2.0

back in February 2015 asking me to visit

http://shop.cadsoftusa.com/license ,enter serial # and enter 16 character

code within 4 weeks of origial purchase.... I am confussed.

Wait, you know its well past 4 weeks since Februrary, but yet you are

confused why the process won't work!?  What part of "4 weeks" is so

confusing to you?

--

Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

Hello Guest,

Perhaps my original question was not very clear, but your answer is not very helpful, too. I already have perfectly working Eagle 7.2 displaying under Help-> About EAGLE that I have Hobbyist License matching the serial number of my original purchase. All I want is to install on the same PC, Eagle 7.3.0, to which I understand I have right w/o any additional fee. I followed the upgrade procedure (https://shop.cadsoftusa.com/en/upgrade/) suggested by Bob Alexander above and I could not complete it because when asked to "Type in the Installation Code (ten lower case letters):" it did not know what to type, since original installation of 7.2 was in February... I am going to contact CadSoft US and when I get the answer I will update my colleagues on this forum.

Is any one of you managed to upgrade Eagle from 7.2 to 7.3 on the Linux platform and if so on what distribution and version?

Regards,

Tad Dragowski 

Hokay ... now I think we know what your problem is. 

For every Eagle install, there are typically two codes :

License Code

Installation Code (10 digit)

When you register/buy you will typically get both (unless like me you bought through Farnell, in which case, for some reason you typically only got the license code - go figure). 

When that happens, you have to contact the licensing team at CadSOFT and get them to send you an installation code. 

You need *both*, and as far as I am aware, this is needed for all platforms - I *know* that it is needed for OSX and Windows, but I'm not so sure about Linux - I would have thought so. 

So - contact licensing at CadSOFT.  Have the purchase details (if you've got a copy of the invoice/whatever) then all the better and make sure that you send them the license code.  They *should* be able to send you the appropriate license code (don't loose it). 

As to why CadSOFT needs both codes ... no idea ... just that they do.  Its a right and royal pain in the a**** and historically it hasn't been particularly well documented (it should feature at the top of the FAQs in regard to licensing - not sure if it does these days or not - I haven't looked for a while). 

/BGM

P.S.      To install Eagle to begin with, you typically need the installation code so you *should* have had it at some stage.  The only way I could think where that may have changed was when they conducted their little 'licensing experiment' (the people responsible for that one should be beaten with a stick). 

Am 31.08.2015 um 00:35 schrieb Brendon Meyer:

Hokay ... now I think we know what your problem is.

 

For every Eagle install, there are typically two codes :

 

License Code

Installation Code (10 digit)

 

When you register/buy you will typically get both (unless like me you

bought through Farnell, in which case, for some reason you typically

only got the license code - go figure).

When that happens, you have to contact the licensing team at CadSOFT and

get them to send you an installation code.

 

You need both, and as far as I am aware, this is needed for all

platforms - I know that it is needed for OSX and Windows, but I'm not

so sure about Linux - I would have thought so.

 

So - contact licensing at CadSOFT.  Have the purchase details (if you've

got a copy of the invoice/whatever) then all the better and make sure

that you send them the license code.  They should be able to send you

the appropriate license code (don't loose it).

 

As to why CadSOFT needs both codes ... no idea ... just that they do.

Its a right and royal pain in the a**** and historically it hasn't been

particularly well documented (it should feature at the top of the FAQs

in regard to licensing - not sure if it does these days or not - I

haven't looked for a while).

 

/BGM

 

P.S.      To install Eagle to begin with, you typically need the

installation code so you should have had it at some stage.  The only

way I could think where that may have changed was when they conducted

their little 'licensing experiment' (the people responsible for that one

should be beaten with a stick).

 

--

To view any images and attachments in this post, visit:

http://www.element14.com/community/message/159779

 

Hi Tad, hi Brendon,

you initially got a link from where to download your license data.

It was a  license file named  "serialnumber".key  and there was shown

your personal  installation code consisting of ten lower case letters.

These two things are needed again for licensing 7.3.

Tad, you mentioned the file eagle.key. That's not the file EAGLE needs

for the licensing process. It's "serialnumber".key.

Maybe that's the issue?

If not, feel free to contact our office....

--

Mit freundlichen Gruessen / Best regards

Richard Hammerl

  CadSoft Support -- hotline@cadsoft.de

  FAQ: http://www.cadsoft.de/training/faq/

Hi Richard and Brendon,

Thank you both for clarification.

I am away traveling, but it all starts to make sense:

- when I purchased the license CadSoft sent me email with attachment cadosft-packing-list-yyyy.pdf. It contained 10 character serial number and 16 digit download code

- using above, from  http://shop.cadsoftusa.com/en/license I downloaded xxx.key file - license data (text file with meta data and encoded security key).

- then while running downloaded 7.2.0 Eagle, under Help->License, I selected Use License File, I entered 10 digit serial number and 10 digit license code and 7.2 was happy.

I will call CadSoft to get license code and try again on Wednesday.

Regards,

Tad Dragowski

Tad Dragowski wrote on Sat, 29 August 2015 19:40

I followed the upgrade procedure

(https://shop.cadsoftusa.com/en/upgrade/) suggested by Bob Alexander

above and I could not complete it because when asked to "Type in the

Installation Code (ten lower case letters):" it did not know what to

type, since original installation of 7.2 was in February.

Again your problem doesn't make sense.  Go back to your log or wherever you

recorded the installation code and type it in.

--

Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

Hello all,

Here is the conclusion of my saga:

• Yesterday I called the CadSoftUSA support number (+1 954-237-0932). After explaining my circumstance and providing my serial number, I've got the 10 character license code. Eagle 7.3 works as expected. 
• I retrospect I should have called CadSoft before posting my question on this board.  I didn't remember how I activated Eagle 7.2 back in February and forgot that I talked to the support team at CadSoftUSA.
• I suspect that the 10 character license code was simply displayed during registration session after I was asked for 16 digit download code.

If other users have experienced this, it may be useful to add an entry in the CadSoftUsa web under Training & Service -> FAQ:  How to upgrade Eagle from 7.x to 7.y?

My sincere thanks to Richard, Brendon and others who helped me on this forum and to Ed at CadSoft for the support.

To @CadSoft Guest (comment #6 & #11 above): both your comments seem a bit unfriendly. I would hope that all members of this community could follow the good example of folks like Richard and Brandon in the future.

Hello all,

Here is the conclusion of my saga:

• Yesterday I called the CadSoftUSA support number (+1 954-237-0932). After explaining my circumstance and providing my serial number, I've got the 10 character license code. Eagle 7.3 works as expected. 
• I retrospect I should have called CadSoft before posting my question on this board.  I didn't remember how I activated Eagle 7.2 back in February and forgot that I talked to the support team at CadSoftUSA.
• I suspect that the 10 character license code was simply displayed during registration session after I was asked for 16 digit download code.

If other users have experienced this, it may be useful to add an entry in the CadSoftUsa web under Training & Service -> FAQ:  How to upgrade Eagle from 7.x to 7.y?

My sincere thanks to Richard, Brendon and others who helped me on this forum and to Ed at CadSoft for the support.

To @CadSoft Guest (comment #6 & #11 above): both your comments seem a bit unfriendly. I would hope that all members of this community could follow the good example of folks like Richard and Brandon in the future.