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Eagle License

tadpole19

I have recently purchased Hobbyist/Non Commercial License for 7.2.0 for Linux.  There is a new version now available (7.3). May I use the purchased licesnse for 7.2 on the new version?

  • 0 in reply to tadpole19

    Tad Dragowski wrote on Sat, 29 August 2015 19:40

    I followed the upgrade procedure

    (https://shop.cadsoftusa.com/en/upgrade/) suggested by Bob Alexander

    above and I could not complete it because when asked to "Type in the

    Installation Code (ten lower case letters):" it did not know what to

    type, since original installation of 7.2 was in February.

     

     

    Again your problem doesn't make sense.  Go back to your log or wherever you

    recorded the installation code and type it in.

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

  • 0 in reply to autodeskguest

    Hello all,

     

    Here is the conclusion of my saga:

    • Yesterday I called the CadSoftUSA support number (+1 954-237-0932). After explaining my circumstance and providing my serial number, I've got the 10 character license code. Eagle 7.3 works as expected. 
    • I retrospect I should have called CadSoft before posting my question on this board.  I didn't remember how I activated Eagle 7.2 back in February and forgot that I talked to the support team at CadSoftUSA.
    • I suspect that the 10 character license code was simply displayed during registration session after I was asked for 16 digit download code.

     

    If other users have experienced this, it may be useful to add an entry in the CadSoftUsa web under Training & Service -> FAQ:  How to upgrade Eagle from 7.x to 7.y?

     

    My sincere thanks to Richard, Brendon and others who helped me on this forum and to Ed at CadSoft for the support.

     

    To @CadSoft Guest (comment #6 & #11 above): both your comments seem a bit unfriendly. I would hope that all members of this community could follow the good example of folks like Richard and Brandon in the future.