element14 Community
element14 Community
    Register Log In
  • Site
  • Search
  • Log In Register
  • Community Hub
    Community Hub
    • What's New on element14
    • Feedback and Support
    • Benefits of Membership
    • Personal Blogs
    • Members Area
    • Achievement Levels
  • Learn
    Learn
    • Ask an Expert
    • eBooks
    • element14 presents
    • Learning Center
    • Tech Spotlight
    • STEM Academy
    • Webinars, Training and Events
    • Learning Groups
  • Technologies
    Technologies
    • 3D Printing
    • FPGA
    • Industrial Automation
    • Internet of Things
    • Power & Energy
    • Sensors
    • Technology Groups
  • Challenges & Projects
    Challenges & Projects
    • Design Challenges
    • element14 presents Projects
    • Project14
    • Arduino Projects
    • Raspberry Pi Projects
    • Project Groups
  • Products
    Products
    • Arduino
    • Avnet & Tria Boards Community
    • Dev Tools
    • Manufacturers
    • Multicomp Pro
    • Product Groups
    • Raspberry Pi
    • RoadTests & Reviews
  • About Us
    About the element14 Community
  • Store
    Store
    • Visit Your Store
    • Choose another store...
      • Europe
      •  Austria (German)
      •  Belgium (Dutch, French)
      •  Bulgaria (Bulgarian)
      •  Czech Republic (Czech)
      •  Denmark (Danish)
      •  Estonia (Estonian)
      •  Finland (Finnish)
      •  France (French)
      •  Germany (German)
      •  Hungary (Hungarian)
      •  Ireland
      •  Israel
      •  Italy (Italian)
      •  Latvia (Latvian)
      •  
      •  Lithuania (Lithuanian)
      •  Netherlands (Dutch)
      •  Norway (Norwegian)
      •  Poland (Polish)
      •  Portugal (Portuguese)
      •  Romania (Romanian)
      •  Russia (Russian)
      •  Slovakia (Slovak)
      •  Slovenia (Slovenian)
      •  Spain (Spanish)
      •  Sweden (Swedish)
      •  Switzerland(German, French)
      •  Turkey (Turkish)
      •  United Kingdom
      • Asia Pacific
      •  Australia
      •  China
      •  Hong Kong
      •  India
      •  Japan
      •  Korea (Korean)
      •  Malaysia
      •  New Zealand
      •  Philippines
      •  Singapore
      •  Taiwan
      •  Thailand (Thai)
      •  Vietnam
      • Americas
      •  Brazil (Portuguese)
      •  Canada
      •  Mexico (Spanish)
      •  United States
      Can't find the country/region you're looking for? Visit our export site or find a local distributor.
  • Translate
  • Profile
  • Settings
Autodesk EAGLE
  • Products
  • More
Autodesk EAGLE
EAGLE User Support (English) Upgrading Eagle
  • Blog
  • Forum
  • Documents
  • Events
  • Polls
  • Files
  • Members
  • Mentions
  • Sub-Groups
  • Tags
  • More
  • Cancel
  • New
Join Autodesk EAGLE to participate - click to join for free!
Actions
  • Share
  • More
  • Cancel
Forum Thread Details
  • State Verified Answer
  • Replies 27 replies
  • Answers 1 answer
  • Subscribers 185 subscribers
  • Views 2245 views
  • Users 0 members are here
Related

Upgrading Eagle

Former Member
Former Member over 15 years ago

Hi

 

I have tried out the Eagle Freemium with great success, and am now deciding whether I should purchase the Standard or Pro version.  Can someone tell me whether if I purchase the Standard version and find in the future I need the Pro for a larger board layout whether I can upgrade or would I need to purchase the entire Pro version again?

 

Sorry if this question has been asked before, but I could not find it!

 

Regards,

James

  • Sign in to reply
  • Cancel
Parents
  • Former Member
    0 Former Member over 15 years ago

    I think here: http://www.cadsoft.de/order.htm

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Hi,

    I think that you can't update the standart version to obtain a pro edition.

    i afraid that the only solution is to buy it again.

     

    Nicolas

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Richard_H

    I knew the first point but i discover the second.

    Thanks Richard.

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Richard_H

    Richard Hammerl schrieb:

     

    The original question is alread answered.

    As Jim Littlefield wrote in his message:

     

    >>> From: Jim Littlefield <jameslittlefield@verizon.net>

    >>> Newsgroups: eagle.support.eng

    >>> Subject: Re: Upgrading Eagle

    >>> Date: Sun, 26 Sep 2010 06:54:44 -0400

    >>>

    >>> Whenever I have upgraded (windows/linux vesions) the new Eagle

    >>> version has installed in its own new directory leaving the

    >>> older versions intact.   If you have created your own part

    >>> libraries or modified any of the ones that come with Eagle

    >>> you may have to selectively copy the revised lib files and/or

    >>> modify the search path for libraries.

     

    I'm afraid you are referencing the wrong message.

     

    The OP of this thread is visible only in the element-14 forum - this is

    one more example of how extremely poor these interfaces work. image

     

    Here's the OP (quoted), posted by a James Cooper on 27.09.10:

     

    I have tried out the Eagle Freemium with great success, and am now

    deciding whether I should purchase the Standard or Pro version.  Can

    someone tell me whether if I purchase the Standard version and find

    in the future I need the Pro for a larger board layout whether I can

    upgrade or would I need to purchase the entire Pro version again?

     

    It's boring that those forums keep mangling the newsgroup data. If they

    can't correctly deal with them, they'd better stop accessing the

    newsgroups at all...

     

    Tilmann

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Richard_H
    0 Richard_H over 15 years ago in reply to Former Member

    Am 29.09.2010 15:54, schrieb Tilmann Reh:

    Richard Hammerl schrieb:

     

    >> The original question is alread answered.

    >> As Jim Littlefield wrote in his message:

    >>

    >>>> From: Jim Littlefield <jameslittlefield@verizon.net>

    >>>> Newsgroups: eagle.support.eng

    >>>> Subject: Re: Upgrading Eagle

    >>>> Date: Sun, 26 Sep 2010 06:54:44 -0400

    >>>>

    >>>> Whenever I have upgraded (windows/linux vesions) the new Eagle

    >>>> version has installed in its own new directory leaving the

    >>>> older versions intact.   If you have created your own part

    >>>> libraries or modified any of the ones that come with Eagle

    >>>> you may have to selectively copy the revised lib files and/or

    >>>> modify the search path for libraries.

     

    I'm afraid you are referencing the wrong message.

     

    The OP of this thread is visible only in the element-14 forum - this is

    one more example of how extremely poor these interfaces work. image

     

    Here's the OP (quoted), posted by a James Cooper on 27.09.10:

     

    >> I have tried out the Eagle Freemium with great success, and am now

    >> deciding whether I should purchase the Standard or Pro version.  Can

    >> someone tell me whether if I purchase the Standard version and find

    >> in the future I need the Pro for a larger board layout whether I can

    >> upgrade or would I need to purchase the entire Pro version again?

     

    It's boring that those forums keep mangling the newsgroup data. If they

    can't correctly deal with them, they'd better stop accessing the

    newsgroups at all...

     

    Tilmann

     

    Hi Tilman,

     

    thank you for clarifying things.

    I basically don't use element-14 for the CadSoft nntp groups.

    So I referred to the wrong message which has the same subject and

    was posted some days ago in this group.

     

    I was not aware that messages posted via element14 can get lost and

    are not visible in the original CadSoft groups. I hope somebody of

    the responsible persons reads this and will react on it.

     

    --

    Mit freundlichen Gruessen / Best regards

    Richard Hammerl

    CadSoft Support -- hotline@cadsoft.de

    FAQ: http://www.cadsoft.de/faq.htm

     

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Richard_H

    On 9/29/2010 11:30 PM, Richard Hammerl wrote:

    Am 29.09.2010 15:54, schrieb Tilmann Reh:

    >> Richard Hammerl schrieb:

    >>

    >>> The original question is alread answered.

    >>> As Jim Littlefield wrote in his message:

    >>>

    >>>>> From: Jim Littlefield<jameslittlefield@verizon.net>

    >>>>> Newsgroups: eagle.support.eng

    >>>>> Subject: Re: Upgrading Eagle

    >>>>> Date: Sun, 26 Sep 2010 06:54:44 -0400

    >>>>>

    >>>>> Whenever I have upgraded (windows/linux vesions) the new Eagle

    >>>>> version has installed in its own new directory leaving the

    >>>>> older versions intact.   If you have created your own part

    >>>>> libraries or modified any of the ones that come with Eagle

    >>>>> you may have to selectively copy the revised lib files and/or

    >>>>> modify the search path for libraries.

    >>

    >> I'm afraid you are referencing the wrong message.

    >>

    >> The OP of this thread is visible only in the element-14 forum - this is

    >> one more example of how extremely poor these interfaces work. image

    >>

    >> Here's the OP (quoted), posted by a James Cooper on 27.09.10:

    >>

    >>> I have tried out the Eagle Freemium with great success, and am now

    >>> deciding whether I should purchase the Standard or Pro version.  Can

    >>> someone tell me whether if I purchase the Standard version and find

    >>> in the future I need the Pro for a larger board layout whether I can

    >>> upgrade or would I need to purchase the entire Pro version again?

    >>

    >> It's boring that those forums keep mangling the newsgroup data. If they

    >> can't correctly deal with them, they'd better stop accessing the

    >> newsgroups at all...

    >>

    >> Tilmann

    >

    Hi Tilman,

    >

    thank you for clarifying things.

    I basically don't use element-14 for the CadSoft nntp groups.

    So I referred to the wrong message which has the same subject and

    was posted some days ago in this group.

    >

    I was not aware that messages posted via element14 can get lost and

    are not visible in the original CadSoft groups. I hope somebody of

    the responsible persons reads this and will react on it.

    >

    Not only that, my Thunderbird 3 keeps resetting this forum and insisting

    on downloaded all one million headers again. I don't know if this is due

    to the recent changes in Thunderbird or the mangling that Tilmann spoke

    of, but it started around the time element14 became part of our group.

    afaik, it's only eagle.support that gets this problem. eagle.suggest and

    userchat seem immune.

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    "Gary Gofstein" <nospam@use.forum.net> wrote in message

    news:i82shn$o26$1@cheetah.cadsoft.de...

     

    Not only that, my Thunderbird 3 keeps resetting this forum and insisting

    on downloaded all one million headers again. I don't know if this is due

    to the recent changes in Thunderbird or the mangling that Tilmann spoke

    of, but it started around the time element14 became part of our group.

    afaik, it's only eagle.support that gets this problem. eagle.suggest and

    userchat seem immune.

     

    I see this get a bit off-topic, but just to comment that:

    This does not happen on Outlook express (nor on NewsTap on my ipad/iphone).

    But I saw something strange some days ago on my iphone. The groups were all

    flooded with some LoadRunDiscussion topics (as on the test forum) , but

    later that day when I logged into my pc, they did not show up on Outlook

    express. I wonder if Cadsoft deleted them...  They are still there on my

    iphone..

     

     

     

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • kcadsoft
    0 kcadsoft over 15 years ago in reply to Former Member

    On 10/01/10 09:22, Morten Leikvoll wrote:

    ...

    But I saw something strange some days ago on my iphone. The groups were all

    flooded with some LoadRunDiscussion topics (as on the test forum) , but

    later that day when I logged into my pc, they did not show up on Outlook

    express. I wonder if Cadsoft deleted them...  They are still there on my

    iphone..

     

    That was a glitch in the element14 web interface.

    At some point I manually canceled all those messages, so if you

    have synced with the news server while these postings were still

    there, you may still see them. Later syncs no longer got them.

     

    Klaus Schmidinger

    --

    _______________________________________________________________

     

    Klaus Schmidinger                       Phone: +49-8635-6989-10

    CadSoft Computer GmbH                   Fax:   +49-8635-6989-40

    Pleidolfweg 15                          Email:   kls@cadsoft.de

    D-84568 Pleiskirchen, Germany           URL:     www.cadsoft.de

    _______________________________________________________________

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Morten Leikvoll schrieb:

     

    >> Not only that, my Thunderbird 3 keeps resetting this forum and insisting

    >> on downloaded all one million headers again. I don't know if this is due

    >> to the recent changes in Thunderbird or the mangling that Tilmann spoke

    >> of, but it started around the time element14 became part of our group.

    >> afaik, it's only eagle.support that gets this problem. eagle.suggest and

    >> userchat seem immune.

     

    I see this get a bit off-topic, but just to comment that:

    This does not happen on Outlook express (nor on NewsTap on my ipad/iphone).

     

    Maybe it's a local problem of Gary - or of his local message database

    (see below). For me, using SeaMonkey (technically identical to TB),

    there also are no problems.

     

    But I saw something strange some days ago on my iphone. The groups were all

    flooded with some LoadRunDiscussion topics (as on the test forum) , but

    later that day when I logged into my pc, they did not show up on Outlook

    express. I wonder if Cadsoft deleted them...  They are still there on my

    iphone..

     

    Obviously something went wrong on element-14, and their test postings

    went to the other groups instead of to the "test" group only. Yes, they

    were deleted the other day (fortunately).

     

    Maybe Garys local message database got disturbed by those messages.

    Eventually he loaded the headers of those test messages, but not the

    messages themselves. Now that the messages are deleted, his message

    index numbers may be uncontiguous, which might confuse TB to some

    extent. (This are just assumptions, of course). In that case it should

    be fine after all groups have been freshly indexed again.

     

    Tilmann

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    On 10/1/2010 1:17 AM, Tilmann Reh wrote:

    Morten Leikvoll schrieb:

    >

    >>> Not only that, my Thunderbird 3 keeps resetting this forum and insisting

    >>> on downloaded all one million headers again. I don't know if this is due

    >>> to the recent changes in Thunderbird or the mangling that Tilmann spoke

    >>> of, but it started around the time element14 became part of our group.

    >>> afaik, it's only eagle.support that gets this problem. eagle.suggest and

    >>> userchat seem immune.

    >>

    >> I see this get a bit off-topic, but just to comment that:

    >> This does not happen on Outlook express (nor on NewsTap on my ipad/iphone).

    >

    Maybe it's a local problem of Gary - or of his local message database

    (see below). For me, using SeaMonkey (technically identical to TB),

    there also are no problems.

    >

    >> But I saw something strange some days ago on my iphone. The groups were all

    >> flooded with some LoadRunDiscussion topics (as on the test forum) , but

    >> later that day when I logged into my pc, they did not show up on Outlook

    >> express. I wonder if Cadsoft deleted them...  They are still there on my

    >> iphone..

    >

    Obviously something went wrong on element-14, and their test postings

    went to the other groups instead of to the "test" group only. Yes, they

    were deleted the other day (fortunately).

    >

    Maybe Garys local message database got disturbed by those messages.

    Eventually he loaded the headers of those test messages, but not the

    messages themselves. Now that the messages are deleted, his message

    index numbers may be uncontiguous, which might confuse TB to some

    extent. (This are just assumptions, of course). In that case it should

    be fine after all groups have been freshly indexed again.

    >

    Tilmann

    The columns also get reset in the viewer when the messages get trampled

    so I agree that it is a local database problem of some kind. It has

    happened about 5 times now. Personally, I suspect "updated" TB3. but no

    proof. just thought that the info might be relevant to some of the

    discussion.

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Tilmann Reh wrote on Wed, 29 September 2010 09:54

    It's boring that those forums keep mangling the newsgroup data. If they

    can't correctly deal with them, they'd better stop accessing the

    newsgroups at all...

     

    Yes Tilmann, we all know you don't like the forums.  Will you give it a

    rest already please!?  We don't need to hear you bashing the forums every

    time something in the interface goes wrong.  You could just as well say the

    solution is to abolish the newgroup so the forums don't have to deal with

    converting back and forth to a different format.  Let's not get into that

    flame war again.

     

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Olin Lathrop wrote:

     

    >Tilmann Reh wrote on Wed, 29 September 2010 09:54

    >> It's boring that those forums keep mangling the newsgroup data. If they

    >> can't correctly deal with them, they'd better stop accessing the

    >> newsgroups at all...

    >

    >Yes Tilmann, we all know you don't like the forums.  Will you give it a

    >rest already please!?  We don't need to hear you bashing the forums every

     

    IMO we do need feedback about this poor development. eaglecentral.ca

    had/has some flaws but element14 is much worse. It seems that their

    gateway approach is unsuitable and that should be said.

     

    >time something in the interface goes wrong.  You could just as well say the

    >solution is to abolish the newgroup so the forums don't have to deal with

    >converting back and forth to a different format.  Let's not get into that

    >flame war again.

     

    So don't start it.

     

    Oliver

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
Reply
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Olin Lathrop wrote:

     

    >Tilmann Reh wrote on Wed, 29 September 2010 09:54

    >> It's boring that those forums keep mangling the newsgroup data. If they

    >> can't correctly deal with them, they'd better stop accessing the

    >> newsgroups at all...

    >

    >Yes Tilmann, we all know you don't like the forums.  Will you give it a

    >rest already please!?  We don't need to hear you bashing the forums every

     

    IMO we do need feedback about this poor development. eaglecentral.ca

    had/has some flaws but element14 is much worse. It seems that their

    gateway approach is unsuitable and that should be said.

     

    >time something in the interface goes wrong.  You could just as well say the

    >solution is to abolish the newgroup so the forums don't have to deal with

    >converting back and forth to a different format.  Let's not get into that

    >flame war again.

     

    So don't start it.

     

    Oliver

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
Children
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Oliver Betz wrote on Mon, 04 October 2010 04:33

    IMO we do need feedback about this ...

     

    But there has already been lots of that.  There is nothing new.

     

    Quote:

    So don't start it.

     

    I didn't.  If you look back you'll see everything was going on fine until

    Tilman jumped in trying to start trouble again.

     

    He has made his point quite clearly.  We don't need to hear about his

    opinion over and over again in unrelated threads.

     

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • kcadsoft
    0 kcadsoft over 15 years ago in reply to Former Member

    On 10/04/10 14:03, Olin Lathrop wrote:

    Oliver Betz wrote on Mon, 04 October 2010 04:33

    >> IMO we do need feedback about this ...

     

    But there has already been lots of that.  There is nothing new.

     

    Quote:

    >> So don't start it.

     

    I didn't.  If you look back you'll see everything was going on fine until

    Tilman jumped in trying to start trouble again.

     

    He has made his point quite clearly.  We don't need to hear about his

    opinion over and over again in unrelated threads.

     

    Before this escalates any further: I think by now we all know that

    Olin can't bear not to have the last word on this topic, so let's

    just grant him this pleasure.

     

    For the future I suggest that Tilmann speaks his mind (which he has

    every right to), Olin adds his two cents, and that's it.

     

    Klaus Schmidinger

    --

    _______________________________________________________________

     

    Klaus Schmidinger                       Phone: +49-8635-6989-10

    CadSoft Computer GmbH                   Fax:   +49-8635-6989-40

    Pleidolfweg 15                          Email:   kls@cadsoft.de

    D-84568 Pleiskirchen, Germany           URL:     www.cadsoft.de

    _______________________________________________________________

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to kcadsoft

    Am 04.10.2010 14:15, schrieb Klaus Schmidinger:

    On 10/04/10 14:03, Olin Lathrop wrote:

    >> Oliver Betz wrote on Mon, 04 October 2010 04:33

    >>> IMO we do need feedback about this ...

    >>

    >> But there has already been lots of that.  There is nothing new.

    >>

    >> Quote:

    >>> So don't start it.

    >>

    >> I didn't.  If you look back you'll see everything was going on fine until

    >> Tilman jumped in trying to start trouble again.

    >>

    >> He has made his point quite clearly.  We don't need to hear about his

    >> opinion over and over again in unrelated threads.

    >

    Before this escalates any further: I think by now we all know that

    Olin can't bear not to have the last word on this topic, so let's

    just grant him this pleasure.

    >

    For the future I suggest that Tilmann speaks his mind (which he has

    every right to), Olin adds his two cents, and that's it.

    >

    Klaus Schmidinger

     

    All this could be stopped if the link connections between eaglecentral,

    farnell and cadsoft would be cut off.

    I am in the cadsoft newsgroup and I am in a lot of forums as well.

    So, why should there be a problem to go to the other locations separately?

    This half working links produce nothing more than a lot of

    misunderstandings which causes trouble and flames.

    So plase stop  that.

     

    J. Paschedag

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • kcadsoft
    0 kcadsoft over 15 years ago in reply to Former Member

    On 10/04/10 15:52, Joern Paschedag wrote:

    ...

    All this could be stopped if the link connections between eaglecentral,

    farnell and cadsoft would be cut off.

    I am in the cadsoft newsgroup and I am in a lot of forums as well.

    So, why should there be a problem to go to the other locations separately?

    This half working links produce nothing more than a lot of

    misunderstandings which causes trouble and flames.

    So plase stop  that.

     

    I wish we could image

     

    However, that would mean our support staff would have to

    read all three of these places (two of them being web-frontends,

    which, as we both know, is a nightmare to handle).

    They would most likely end up answering the same questions

    in all three places.

    That's why, when Farnell wanted to have an EAGLE support forum,

    we insisted on it being a mirror of our news groups. That way

    our support staff has one central place to handle support

    requests, and the EAGLE community doesn't get segmented.

     

    Klaus Schmidinger

    --

    _______________________________________________________________

     

    Klaus Schmidinger                       Phone: +49-8635-6989-10

    CadSoft Computer GmbH                   Fax:   +49-8635-6989-40

    Pleidolfweg 15                          Email:   kls@cadsoft.de

    D-84568 Pleiskirchen, Germany           URL:     www.cadsoft.de

    _______________________________________________________________

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to kcadsoft

     

    Joern Paschedag wrote:

    ...

    All this could be stopped if the link connections between eaglecentral,

    farnell and cadsoft would be cut off..............

     

     

    Klaus Schmidinger replied

    I wish we could image

    >

    However, that would mean our support staff would have to

    read all three of these places (two of them being web-frontends,

    which, as we both know, is a nightmare to handle).

    They would most likely end up answering the same questions

    in all three places.

    That's why, when Farnell wanted to have an EAGLE support forum,

    we insisted on it being a mirror of our news groups. That way

    our support staff has one central place to handle support

    requests, and the EAGLE community doesn't get segmented.

    >

    Klaus Schmidinger

     

    Klaus

    Currently if a request from Element14 has an attachment, you have to go to

    the web interface to get it.

    If you wish to contact the poster directly you cannot from the newsgroup.

    That isn't "one central place".

     

    Farnell would, no doubt, like to be seen as a corporation that embraces

    quality in all that it does but this channel shows that this is not the

    case. Heads should roll and maybe some have because it appears that nobody

    is working to fix the issues.

     

    Personally, I don't assist any request that comes to the newsgroup from

    Element14. Perhaps others are reacting similarly.  If our contributions save

    CadSoft support staff time then Element14 is causing you more work.

     

    Right now I see two factions in Farnell that cannot or won't work together

    to fix a very fixable problem.

    I feel the onus is on you to do further work with that Farnell division to

    correct the issues that are certainly hurting your customer satisfaction

    ratings.

     

    Warren

     

     

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to kcadsoft

    Klaus Schmidinger wrote:

     

     

    >However, that would mean our support staff would have to

    >read all three of these places (two of them being web-frontends,

    >which, as we both know, is a nightmare to handle).

    >They would most likely end up answering the same questions

    >in all three places.

    >That's why, when Farnell wanted to have an EAGLE support forum,

    >we insisted on it being a mirror of our news groups. That way

     

    strictly speaking, a gateway (working in both directions).

     

    since Farnell demonstrated that they were not able to create a

    suitable gateway to their forum software, couldn't they try now to

    offer an online access (web client) to the newsgroups?

     

    Starting points:

    http://amrhein.eu/newsportal

    http://amrhein.eu/newsportal/links

    http://www.newsoffice.de/

     

    Most important is to hire a qualified programmer!

     

    Oliver

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • kcadsoft
    0 kcadsoft over 15 years ago in reply to Former Member

    On 10/04/10 21:17, Warren Brayshaw wrote:

    ...

    Right now I see two factions in Farnell that cannot or won't work together

    to fix a very fixable problem.

    I feel the onus is on you to do further work with that Farnell division to

    correct the issues that are certainly hurting your customer satisfaction

    ratings.

     

    I have forwarded your message to the relevant people at Farnell.

     

    Klaus Schmidinger

    --

    _______________________________________________________________

     

    Klaus Schmidinger                       Phone: +49-8635-6989-10

    CadSoft Computer GmbH                   Fax:   +49-8635-6989-40

    Pleidolfweg 15                          Email:   kls@cadsoft.de

    D-84568 Pleiskirchen, Germany           URL:     www.cadsoft.de

    _______________________________________________________________

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • kcadsoft
    0 kcadsoft over 15 years ago in reply to Former Member

    On 10/05/10 09:16, Oliver Betz wrote:

    ...

    since Farnell demonstrated that they were not able to create a

    suitable gateway to their forum software, couldn't they try now to

    offer an online access (web client) to the newsgroups?

     

    Starting points:

    http://amrhein.eu/newsportal

    http://amrhein.eu/newsportal/links

    http://www.newsoffice.de/

     

    Most important is to hire a qualified programmer!

     

    Oliver

     

    I have forwarded your message to the relevant people at Farnell.

     

    Klaus Schmidinger

    --

    _______________________________________________________________

     

    Klaus Schmidinger                       Phone: +49-8635-6989-10

    CadSoft Computer GmbH                   Fax:   +49-8635-6989-40

    Pleidolfweg 15                          Email:   kls@cadsoft.de

    D-84568 Pleiskirchen, Germany           URL:     www.cadsoft.de

    _______________________________________________________________

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to kcadsoft

    Klaus Schmidinger wrote on Tue, 05 October 2010 05:37

    I have forwarded your message to the relevant people at Farnell.

     

    I note you only forwarded those comments that support your particular view

    of this issue.  It's not fair to let Farnell think everyone is a NNTP bigot

    regardless of the issues.

     

    The right solution is to create a decent web forum and make it the

    "official" place, then add gateways to and from NNTP.  Much of the problem

    comes from the fact that more meta-information can be described in a web

    post than in a NNTP post.  Obviously the best place to keep the database

    and consider the "official" place is where the most information can be

    preserved.

     

    There is no technical reason a properly implemented NNTP gateway would

    degrade the experience of the NNTP users, so there should be no objection

    on that front.  The only objections to this have been purely psychological.

    The NNTP users somehow feel threatened by this, although it's not clear

    why.  There also seems to be some attitude like "If I don't want it, nobody

    else should", with the intention of enforcing that somehow.  They need to

    grow up instead.

     

    If Farnell doesn't want to be seen stuck in the 1990s, then they need to

    provide a good web forum interface.  Sticking to NNTP as the main mechanism

    with web forums stuck on like afterthoughts is making them look stupid.

    Again there is no reason that a good NNTP gateway need to take anything

    away from those users that prefer NNTP, so there is little to loose by

    doing this.

     

    Please pass this on to the relevant people at Farnell too.

     

    --

    Web access to CadSoft support forums at www.eaglecentral.ca.  Where the CadSoft EAGLE community meets.

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
  • Former Member
    0 Former Member over 15 years ago in reply to Former Member

    Olin Lathrop wrote four days ago:

     

    "Let's not get into that flame war again"

     

    and today:

     

    "NNTP bigot" ... "need to grow up"... "stuck in the 1990s" ... "look

    stupid".

     

    Maybe I don't understand exactly what a "flame war" is, but your

    wording is at least not supporting a fruitful discussion.

     

    Besides this, you demonstrated again that you don't understand the

    core problems, IOW the technical content of your posting was as wrong

    as in earlier threads. It doesn't get right by repeating it.

     

    >There is no technical reason a properly implemented NNTP gateway would

    >degrade the experience of the NNTP users, so there should be no objection

     

    te only problem is that we still don't have such a thing as a

    "properly implemented NNTP gateway".

     

    JFTR: I do not vote against web access to this community. It just

    should be done correctly, keeping all current capabilities (e.g.

    threading and efficient access).

     

    Oliver

     

    • Cancel
    • Vote Up 0 Vote Down
    • Sign in to reply
    • Verify Answer
    • Cancel
element14 Community

element14 is the first online community specifically for engineers. Connect with your peers and get expert answers to your questions.

  • Members
  • Learn
  • Technologies
  • Challenges & Projects
  • Products
  • Store
  • About Us
  • Feedback & Support
  • FAQs
  • Terms of Use
  • Privacy Policy
  • Legal and Copyright Notices
  • Sitemap
  • Cookies

An Avnet Company © 2026 Premier Farnell Limited. All Rights Reserved.

Premier Farnell Ltd, registered in England and Wales (no 00876412), registered office: Farnell House, Forge Lane, Leeds LS12 2NE.

ICP 备案号 10220084.

Follow element14

  • X
  • Facebook
  • linkedin
  • YouTube